Resident abuse on cna on the uprise?

Specialties Geriatric

Published

When I first started at work, ten years ago, psw, which is the equivalent of a cna in the US, I got injured by a resident. I didn't report it at first . then the DOC found out about it and urged me to fill out an incident report everytime that I got hurt..so I did, but over the years, they got unnoticed.

Never was I asked what happened, if I am ''ok''?..so I stopped filling them out, and so did everyone else, because ''she didn't care''..I didn't understand this, at all.

A few months back, I got hurt, by a resident, at work, a resident with a long past history of wife abuse, that none of us girls were informed about, as it wasnt in his care plan. I refused to let it go, and i filled out an incident rerport

I called my DOC the following day that it happened..rather than see if she would possibly show a thread of concern. I got yelled at and berated for not knowing how to do my job properly ..etc etc..I was shocked..but not more shocked when she said that ''she didn't care about me''

It was then, that I resigned..I refuse to work for a for profit nursing home again. I cannot and will not work for people that do no care about their workers health and safety

I later learned that alot of girls were getting punched, smacked, having soiled diapers thrown at them by residents and that they didnt report it because they ''didnt want to lose their job''..When pressed, by me, they said that ''if I report getting hurt, by a resident, then it looks like I can't do my job and I can lose it" Does this make any sense?!

Do you report all times that you have been injured by at work,if you have been injured at work? And if so, how were you treated?

Specializes in LTC,Hospice/palliative care,acute care.

Sorry you had to go through this. It's the culture in many facilities. In my experience this is especially true in the for-profits. They don't seem to care if the resident is tearing up the floor and using the staff as bowling balls and the other residents as human pins as long as they can pay the room and board.

I have seen your situation happen to other staff. Working in dementia care for years we learn there are certain residents who just don't mix well with certain staff members. The facility where I work now (not for profit) takes the safety of staff and all of the residents very seriously. We do incident reports every time anyone gets hit- staff, other residents, whatever. When we see this type of incident we do have to look at the approach, the number of staff on the unit,time of day, the staff involved and their history among other factors. It's part of the incident investigation. BUT if we have a resident who is frequently combative with most staff we document it to the moon and back and then we get psych involved and get meds on board. Or make them "assist of two at all times" for everyone's safety.There are better places to work where you will be valued for the hard work you do.Good luck to you.

Sorry you had to go through this. It's the culture in many facilities. In my experience this is especially true in the for-profits. They don't seem to care if the resident is tearing up the floor and using the staff as bowling balls and the other residents as human pins as long as they can pay the room and board.

I have seen your situation happen to other staff. Working in dementia care for years we learn there are certain residents who just don't mix well with certain staff members. The facility where I work now (not for profit) takes the safety of staff and all of the residents very seriously. We do incident reports every time anyone gets hit- staff, other residents, whatever. When we see this type of incident we do have to look at the approach, the number of staff on the unit,time of day, the staff involved and their history among other factors. It's part of the incident investigation. BUT if we have a resident who is frequently combative with most staff we document it to the moon and back and then we get psych involved and get meds on board. Or make them "assist of two at all times" for everyone's safety.There are better places to work where you will be valued for the hard work you do.Good luck to you.

Thank you, ktwlpn, for your support and kind response.

I did work for a ''for profit'' nursing home. The first year that I worked there, I loved it. If we girls got attacked in any way, and if the attacks happened more and more frequently,by the same resident, that resident was sent to a psych hospital, and they never came back. ''WE WILL NOT ALLOW YOU GIRLS TO GET HURT"..

But since most of these hospitals have since closed, these people have no where to go, but, into ltc. I am not a psychiatric nurse ...I actually feel that I may be suffering from ptsd from all that I have been witnessed to and experienced,seriously

I was/am equally appalled about the resident on resident abuse and the lamest ways in which management corrected, or tried to correct the situation. Simply move the resident to another floor..and their problem was solved..for awhile, anyways.

Where you now work, non profit..that is the way to go, for me..I will never work ''for profit" again. I have done my homework

As you described about your work experiences with abuse and incident reports, that is how they should all be handled everywhere ''for profit' or ''not for profit', should not matter..but there is the greed factor, which is a whole other topic.

I am glad that you work where you have rights, as it should be .

You are right..there are better places out there for me, to work, and to shine, at what I do.

God bless

Specializes in Dialysis.

Good luck JJ. Most facilities will hopefully turn around from this mentality soon. You can only have so many staff injured and/or quit before you get as bad name as a facility

The ltc where I was at, already has a bad name to it, perhaps it will get worse as more family is witness to these atacks on fellow residents and staff

If the facility does not have a plan in place to prevent harm to their other residents, they could face immediate jeopardy. They should also have compassion for staff - if you're injured, you would need to go through the proper investigation procedures for OSHA logs and work comp.

mdsrnac

Thank you for your response.

Last time that I was there, their solution to resident on resident abuse was to move the ''scared'' resident to the first floor, where it is ''quieter''.

That was/is there plan. This is the same resident that injured me, but it was ''my fault'' and because I had had enough,decided to resign..there isnt enough money in the world to keep me in such an intolerable/violent work place .

None of the incident reports that I ever filled out, were investigated...it was a matter of me not knowing how to do my job...over and over and over again

See why I left?

It may be of interest to know that it is a ''for profit'' nursing home

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