I am an ADON in LTC. I have been through a total of 7 survey prcesses in management.
It is difficult for all of us when the state or the feds come in for a survey. The main point I made to my staff in my current position is that the state is here to make sure that the Minimum standards are met. It is our job to work everyday as if the survey team was in the building. Hugs are so important for the everyone, but especially for the elderly who are so vulnerable. I have finally learned that when the survey team walks through the door, it is their job to look in every nook and cranny. If a member of the team mentions something that isn't quite right, I pull out the charting that shows this is part of the POC for this resident. Somewhere we all need to find a happy medium.
I am president of a LTC group and we meet monthly to review what the survey teams are looking for. This has helped many of us in our survey process.
As a student I hope that this experience will not shade your thought on a career in LTC. Remember hospitals have to go through surveys too.
Good Luck in Nursing, we are glad to have you, NA