What's your take on Allheart.com? - page 2

i have read on allnurses that allheart can take forever to receive an order. i can't afford that kind of time wasted on an item i really need. let's take a vote - who has gotten their items fairly... Read More

  1. by   SuesquatchRN
    Quote from midcom
    I'm surprised this hasn't been pulled. I posted about AllHeart's terrible customer service a few months ago & the posting immediately got pulled.
    There must've been another reason. Lots of folks, including me, have posted the same thing without its being pulled.
  2. by   amyk_ncsu
    I have ordered from them many times and had a problem most of the time.

    Once I ordered two pairs of pants and got them and they didn't fit very well. So I followed their instructions and sent them back to exchange them. Well, about three weeks later, I get the exact same pairs of pants back, same size, same color, probably the same exact ones. So I sent them back AGAIN and finally get what I wanted another three or four weeks later. By that point, I've paid for shipping three times and waited six or more weeks.

    A couple of other times, I've ordered multiple items in one shipment. They neglected to tell me that one item was backordered and put my entire order on hold. They finally responded to an email from me and told me what was up and asked if they should just ship the rest of the thigns. Well DUH! Of course you should have shipped them. So that meant I had to go out and buy the items in a store here (they were for first day of clinicals), so now I have two of everything.

    Also, last time I checked, there is NO phone number ANYWHERE on the site. Kind of says something right there, huh.

    So as a result of these experiences, I will not be ordering from them anymore. I've found some great uniform shops local, and will use something like reddingmedical if I have to order something special.
  3. by   SuesquatchRN
    Welll, they finally posted a phone number but it still doesn't matter to me. I simply don't trust them.
  4. by   destined2bCRNA
    I ordered a Littman stethoscope from them (with engraving) and it got here in like 3 days. I'm happy.
  5. by   MiaKeaRN
    I've placed several orders with them and have never had any problems. Always have received my shipments without any issues. I have not ordered a stethoscope from them, so maybe that's a separate issue within the company.

    Good luck!
  6. by   IrishIzCPNP
    Another bad experience here.

    I placed an order and it took WEEKS for it to arrive. It was a small order and there was no engraving. When I tried to call the number was not on the site and I too had to track it down to call. This was within the past year so unless this was a fluke they have no gotten their stuff together.

    Another great place for stuff is www.reddingmedical.com I ordered an engraved stethoscope and I had it in 24 hours. I still can't figure out how they did this...they are not local and I didn't pay for expedited shipping.
  7. by   StudentNurseAbby
    I took forever for me to get my stethoscope. It was annoying but there price was so cheap on Littman's I didn't mind too much. I probably wouldn't use them again.
  8. by   Ambition13
    Absolutely no problems at all. I've ordered from them several times including all of my stethescopes. I received my shipment always within 7 days...and their prices are very reasonable.
  9. by   sumthnspecial
    I just placed my first order with them on the 17th, and I got an immediate email response with my order summary. I got 2 emails on the 18th, 1 saying that my order has been shipped and 1 with all my tracking info. So my stuff is on its way, no problems so far.
    Amber
  10. by   SuesquatchRN
    Maybe they've addressed their abysmal customer service issues.

    I'll wait and see.
  11. by   Nurse_Diane
    I ordered a white lab coat from them for clinicals and it took over 3 weeks to get it. Never received a confirmation after I placed my order or anything.

    To top it off, when I received the lab coat, it looked "used"

    Never again would I use allheart.com

    Diane
  12. by   Maverick80
    i ordered pants for work on the 16th, they sent me an email on the 17th stating they would email me when the item is shipped haven't recieved that email yet!!

    i really need these pants(i'm only aloud to wear gross seafoam green color as a tech), i hope they come like really soon!!!
  13. by   Soup Turtle
    I've ordered from them 6-8 times and have always gotten my items quickly. I even called them once to order something that they did not have online and received it quickly and with no problems. My orders are always scrubs, though. I've never ordered a stethoscope from them.

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