Dear Nursing Students/Orientees: A Love Note from the Preceptor from Hell

So often what we do pushes us to our edge where we struggle to not only live the moment we are in, but to redefine ourselves and our goals. Written in an exhausted, frazzled moment after an insane day and a night of trauma call. Posted because I know there are more orientees like mine and more preceptors like me. Nursing Students General Students Article

Warning: The following post is rife with brutal honesty and frustration. Read at your own risk.

Memorandum from the desk of Your Friendly Neighborhood Sociopath

Dear Nursing Student/Orientee:

Allow me to start my letter with a brief aside. Yes, I know there are things you are not taught at nursing school. I know that this may not apply exactly to your set of circumstances. I know that there are evil, vindictive individuals out there that will purposefully set you up, hold you down, and delight in making your every morning something to dread and your every evening a nightmare.

But I am not one of those individuals. I do not, under any circumstances, condone their conduct.

Nor am I some fluffy feel-good nurse that will hold your hand, coddle your mistakes and spout sayings freshly garnered from those horrid encouragement posters seen in every middle management office. You know the ones...they normally feature a humpback whale tale flipped above the water, inked on black with the word "Perseverance" splayed in white type beneath it. No. I am not that nurse.

Normally this is where I would insert some words of acknowledgement and a word, dare I say, an apology for who I am.

No.

Wrong.

I am not sorry.

I am not sorry for who I am. And more importantly, I am not sorry for who I am trying to help you become.

And if that makes me the sharp toothed thing lurking under your bed, poisoning your dreams, then so be it.

Let me be frank....well, more frank: It is not my job to be your friend. It is not my job to be your nanny, your partner, or your teacher.

I am your preceptor.

mentor.gif I am not paid to like you. I am not obligated to think you are amazing, or clever, or the greatest thing to grace the floor. You were admitted to nursing school. Maybe you've already passed the NCLEX. So did I as well as the rest of the nurses around you. Get over yourself.

I am not here to swap stories of what we did over the weekend or invite you out to drinks after work. To be clear, you are but one more individual whom I must monitor throughout my shift and what a dangerous individual you are as you practice under my license and tutelage. I am not blown away that you remembered to put on gloves or to put the bed low and make sure the call light is in place. That is your job. By the time you round with me, that should be second nature.

So let's pause for a second and smooth all the hackles I know I just raised.

Allow us, for just a moment, to be honest together, yes? Nursing school often paints a pretty picture of perfect working environments frosted with therapeutic communication, dollops of hand holding, smiling, radiant preceptors for everyone and delightful nurse to patient ratios. Rainbows sold separately.

It's not that I crush dreams so much as get the lovely job of escorting you out of Wonderland and into reality. And reality bites.

I may not be your friend, but I will be professional with you and you have the right to expect nothing less. Perhaps in time we may develop an understanding which my lead to friendship. But that time is not now. Stop taking it so personally.

If you have done your research, if you have made your phone calls, if you have come to me and we have agreed upon a solution that turned out to be wrong, I will never throw you under the bus. I will defend you even to the DON and the MD's if we followed protocol, proper skilled nursing practice and physician orders. You may take a fall, but it will not be alone.

But I will not own your foolishness or your negligence. Expecting me to sacrifice my career, my rapport, my dignity for you is simply not realistic. Even in our little corner of the working jungle, natural selection, AKA survival of the fittest, still applies.

On that note, I will do everything in my power to be damn sure you never, ever manage to make such a grievous error. Why? Not because of patient care (though it should be a no brainer that such a thing is part of it). Because I want you to succeed. I want you to be safe. Because I know those mistakes destroy futures.

Not on my watch.

I promise you that my knowledge is yours to access any time, day or night. Even when I've stolen a precious few seconds in the bathroom or are snarfing down a sandwich. If you have a question, for the love of all things sacred and delicious, ask. Yes, even the "stupid" questions.

Though I firmly stand by the reasoning that the only stupid questions are the ones not asked.

I also promise to tell you when I don't know. What's this? A preceptor without an answer? Absolutely. Look, it's been...well...a while since nursing school and there is only so much room in the mental hard drive, alright? It's either remember the exact dosing of Colace or remember how to make a Denver Omelet. Sacrifices must be made for the greater good.

But we'll relearn/learn it together.

You worry about asking me questions as you fret over my answers and thus ask none. Pray tell, how shall I guide you if you do not ask?

I may not have the answer, but I know someone who does. Pay attention to who I talk to in order to get that information. Guess what? I'm showing you my sources. They will become your sources too when you are out on your own. And don't forget, I'm around. It's not like after the orientation is over I'm going to vanish with a nod and a plume of purple smoke to a magic lamp.

Silence means just as much as speech. Kindly note when I hold my tongue and when I talk and more importantly, who I talk to. (Yes, I know, ending a sentence with a preposition. - 10 points from Gryffindor) I'm giving you hints on who to trust and who to watch as well as your Reliables, those fine folks that always seem to be Johnny on the spot with whatever strange thing you need.

Speaking of speech, communication is a two way street. If you need my attention, if you need something different, if you need me to back off because, trust me, it is harder than nothing else to sit on ones hands and watch someone struggle when it is just so much easier to do it oneself, say something! Just....not in front of a patient. Or my charge nurse. Let's talk privately, quietly, as two adults ought.

Be sure that I am fully aware of the tone I use. You know. The. Tone. I have it in my orificenal for a reason. That is my "Some serious !@#% is about to go down and I need you to do exactly as I say" tone. Never argue with the tone. Pay attention and make mental notes. Ask me later what I saw that you didn't. I'll happily tell you.

Should that tone ever come out while you are performing a task: freeze. I am trying to keep you from causing unwitting harm. More to the point, I am working to guard you from making the same mistakes either myself or others have made. And yes, I will tell you the story later.

Again, don't take it personally. In those moments it's not about you. It's about the patient.

However, there is nothing in this world more frustrating, more gut churningly irritating, than someone wrapped in indifference and swaddled in ego. Nothing makes me angrier, quicker, than an orientee that does not see their own potential and is more than happy to just settle. I see so much ability just lying dormant, waiting for the right chance to break free and yet when it is ignored, when you gloss over it in favor of the easy way out, I seriously just want to kick a squid. In the face. Hard.

So I'm going to push you. Relentlessly. When you could do something better, I will tell you. I do not hand out compliments liberally for a reason. Your best today is simply not good enough tomorrow. It's not good enough for me and it definitely shouldn't be good enough for you. Your momentary failings are disappointing and just as you question what you are doing wrong, I am wondering the same thing about myself. When you ask questions, I'm going to ask you questions in return to make you think, not because I enjoy watching you squirm.

Remember: a great nurse is a thinking nurse.

And never be afraid to admit you don't know something. Ever. See points mentioned above about sources and help. I am going to push you. I am going to make you struggle and stumble. I will not let you fall.

In honesty, there are going to be good days. And there are going to be bad. The bad may outweigh the good for a bit. Sometimes it can get to be a tad much and I know, heaven help me, I know there are some criers out there. As an aside, I bid you, with utmost sincerity, to please don't cry. Don't cry. Not over a doctor yelling, or another nurse be snarky, or because you are overwhelmed, or because you thought I was harsh to you. Don't cry. Not one of those things is devastating enough to have earned that much power over your emotions.

But, as I realize that it is easier said than done for some, if you need to have it out, tell me. Tell me so I can find you a place to let it all hang out in private, even if it means covering your patients so you can go to your car. Because I want to protect you from committing what, for some, becomes a moment they cannot live down and stains their repertoire on the floor.

Because medical personnel are predatory pack animals. When you cry, they scent blood and bay for their pack mates to take notice. They watch. Stalking. Lurking. Marking you as weak, ready to cast you aside to larger predators, or, more readily, pick the psychological meat from your bones themselves.

When you have found your composure, we'll talk, brainstorm, and fix the situation. Even if it has something to do with me--scratch that--especially if it has something to do with me. But for that one moment, let me protect you.

And lastly, keep in mind that I'm human. I have bad days. I have a life outside of work and sometimes there is a lot going on that you may not know about. And on top if it all, I have my own workload, work drama, etc, on top of what is going on with you. So before you start gossiping to other orientees about your "!@#% of a preceptor" remember two things: 1) I will find out. I have eyes and ears you don't know about. 2) One day, you will look back and realize that your crazy preceptor may have had a point and you are stronger for it.

And you didn't even have to be coddled.

Wishing you best of luck and kindest regards,

~~CheesePotato~~

P.S.

I owe everything I am, every moment of clarity, success, and moment of feeling capable to my preceptor of many years ago who just so happened to be a nightmare on two tennis toned legs. Without him, I would never have survived running my first trauma alone nor would I have found a home in nursing. Thank you, my friend, for breaking me down so I could be built stronger.

Specializes in geriatrics.

Hi Ruby

when I read this article several days ago I thought about you right away. Between you and OP's writing style I prefer your style much more. I still remember what you have said to me before. I definately wouldnt cry if the instructor communicates with me in a similar way to yours, but I would cry if the instructor writes a post like OP.

Specializes in ICU, LTACH, Internal Medicine.
What I don't understand is why is it always someone else's fault when an orientee with no emotional self-control breaks down and cries at work? Why do we always blame whoever it was she was interacting with when she lost control? Why don't we blame the crier for not having the emotional maturity to accept feedback without crying?

Because there's feedback which teaches and motivates and feedback which degrades and humiliates. I think we all here know the difference, as well as the fact that "teacher" who preferably uses the latter form of feedback is probably well below of the "crier"'s level in terms of emotional maturity, stability and professionalism.

Specializes in L&D/Maternity nursing.
What I don't understand is why is it always someone else's fault when an orientee with no emotional self-control breaks down and cries at work? Why do we always blame whoever it was she was interacting with when she lost control? Why don't we blame the crier for not having the emotional maturity to accept feedback without crying?

Since when emotional maturity measured solely in tears?

Regardless, if we are reducing someone to such, whether once, or routinely, then we too must examine how WE are conducting ourselves. It quite possibly could be us who are "losing control" of emotions and lashing out unnecessarily.

The whole blaming the victim mentality is part of the problem I think. Its never "our" fault...its the other person's.

Do unto others and all that jazz.

The whole blaming the victim mentality is part of the problem I think. Its never "our" fault...its the other person's.

Or the lack of accountability of the supposed "victim." It's never "our" fault...it's the other persons.

Specializes in L&D/Maternity nursing.
Or the lack of accountability of the supposed "victim." It's never "our" fault...it's the other persons.

you are right, that too is just as problematic.

However, all this finger pointing isnt going to solve anything. What we can do though is be accountable for our own actions and how we treat others.

Specializes in CCU, SICU, CVSICU, Precepting & Teaching.
Because there's feedback which teaches and motivates and feedback which degrades and humiliates. I think we all here know the difference, as well as the fact that "teacher" who preferably uses the latter form of feedback is probably well below of the "crier"'s level in terms of emotional maturity, stability and professionalism.

Here we go again -- it cannot possibly be the fault of the person receiving the feedback -- it HAS to be the fault of the person delivering the feedback. Honestly, there are some folks who cry no matter HOW gently you try to voice the feedback. There are some folks who have apparently never received negative feedback before in their lives. I think it might be more valuable to attempt to figure out how to receive criticism and learn from it than to blame whoever delivers it for "making me cry."

Specializes in CCU, SICU, CVSICU, Precepting & Teaching.
Since when emotional maturity measured solely in tears?

Regardless, if we are reducing someone to such, whether once, or routinely, then we too must examine how WE are conducting ourselves. It quite possibly could be us who are "losing control" of emotions and lashing out unnecessarily.

The whole blaming the victim mentality is part of the problem I think. Its never "our" fault...its the other person's.

Do unto others and all that jazz.

And yet I see folks who never learn how to receive criticism and learn from it -- why bother to self-examine when you can just cry, blame the preceptor and conclude it's never "our fault" for screwing up but it must be the preceptor's for inept feedback?

Specializes in ICU.

I see some honesty, integrity and stubborn caring in the original post, don't get me wrong.

But the verbiage and point of view reveal an overwhelming dysfunction that doesn't ever seem to have the space or time to be appropriately addressed or corrected - mostly because those on the receiving end of it have hands tied until they "mature" enough in the profession to MIRROR it.

What is an even sadder state of affairs, is that there are plenty who have no fortitude of character, who will interpret this as a GO signal for excusing wholly inhumane behaviors in the name of "tough love." It takes a very specific kind of person to be able to pull off what is proposed here in a way that causes more good than harm and avoids perpetuating a cycle of misuse of authority - and I'm sorry to say, but those persons are Just. Not. Common.

And so, I am extremely reticent to applaud (with all due respect) an outpouring like this one that doesn't also address those who would misuse their authority with as much vigor as it addresses those who are clawing their way up from the bottom.

This. Is. Awesome.

I'm not even a nursing student yet, I'm still working on my prereqs but I am a police and fire dispatcher and the cultures of both jobs are similar. This is how I feel about training new dispatchers.

I get so tired of reading the "Waaaaah, my preceptors are so mean and they don't give positive feedback!" posts. Well welcome to the real freaking world sweetie. This isn't kindergarten. This is a hospital (or a police channel...in my case), people are in need of help, they could die. We don't have time for your positive affirmations. That is the gravity of the situation that we are in and a lot of students don't seem to realize that...because if they did then they wouldn't be so worried about being people liking them or being nice to them.

Honestly, if people can't find a way to have enough confidence in themselves to handle that sort of training, then they have no business being in either profession as far as I'm concerned. Get over it.

People who accept criticisms positively only proves that they are sensible...those who are defensive,well,you know how their mind works..very nice write up..:cool:

I hope I'm lucky enough to get an entire orificenal of preceptors like you..this is exactly how I learn and I feel it should be even MORE so like this because of what is at risk!

Specializes in CVOR, CVICU/CTICU, CCRN.

I know I'm late to the party, but I want to say that this philosophy and approach are so very similar to my that of my former preceptor (who is now a very loved and respected colleague of mine). It's also the type of preceptor I aspire to be. To CheesePotato, my own preceptor, and all other preceptors who refuse to coddle new nurses but do everything in their power to make us successful, I salute you! Some of our peers may not realize it, but the rest of us "new kids" recognize the passion you have for our success and feel a debt of gratitude we may never be able to repay. Thank you!