I'm looking for some help from those familiar with the ANA.
In 1999 I read a bulletin from the ANA regarding Nursing-Sensitive Quality Indicators, such as staffing, patient falls, decubti, etc and in that was "Patient Satisfaction with Educational Information."
I've tried finding a document from them which is more recent, stating that the educational component is still a quality indicator currently. I need this to help give some meat to a project I'm working on. My VP speaks in terms of quality indicators.
Can anyone help?
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