Irritated about making an appt. - page 4

Hi I wasnt sure where to post this! I have just about had it with the receptionist at the clinic. Whenever I call for an appt. she insists on knowing EXACTLY what I am coming in for. I feel that... Read More

  1. by   ERNurse752
    RN2B2005...thanks for sharing your perspective. I never knew all that.
  2. by   hogan4736
    RN2B2005...nice job...it seems that many on this board had no idea of the contributions of the "window peon"

    kittyw was at the top of that list, and I hope that our posts have served to educate her and others like her, and you hit it on the head w/ that PA example...Many people will see your chief complaint (including the janitor, who in our clinic, will be translating EVERYTHING), and hopefully all will keep confident your personal info...It just seems that she is incabable of seeing that a janitor, or "window peon" could keep anyone's confidence...

    sean
  3. by   hogan4736
    Originally posted by kids-r-fun
    hogan4736:

    There are several current threads going right now regarding conduct on the board. One of them is the new terms of service. Posters are being repeatedly asked/reminded to take it off the board and into a PM when things become heated. Arguing and debating are not the same thing.
    agreed, and thanks for the clarification, but if you reread (yes, i know some are quite lengthy ) my posts, there is nothing offensive or hateful that came from me...just a debate, and i question that it became heated...

    Now "window peon" is hateful and offensive, and falls in the "heated" category, but was not generated by me
  4. by   kittyw
    Originally posted by hogan4736
    RN2B2005...nice job...it seems that many on this board had no idea of the contributions of the "window peon"

    kittyw was at the top of that list, and I hope that our posts have served to educate her and others like her, and you hit it on the head w/ that PA example...Many people will see your chief complaint (including the janitor, who in our clinic, will be translating EVERYTHING), and hopefully all will keep confident your personal info...It just seems that she is incabable of seeing that a janitor, or "window peon" could keep anyone's confidence...

    sean
    Sean,

    I have tried to PM you so that any personal comments you want to make about me can be addressed to me. Let's try to keep this thread polite and friendly.

    Apparently you have not read my posts on this thread. I have not called anyone names in this thread. If a patient does not want to tell someone their problem, then that person should RESPECT the patient's right not to tell.

    When someone goes past that line, then yes we as consumers have a right to be irritated. That is my point.

    Kitty
    Last edit by kittyw on Feb 26, '03
  5. by   hogan4736
    Originally posted by kittyw
    Sean,

    I have tried to PM you so that any personal comments you want to make about me can be addressed to me. Let's try to keep this thread polite and friendly.

    Apparently you have not read my posts on this thread. If a patient does not want to tell someone their problem, then that person should RESPECT the patient's right not to tell.

    When someone goes past that line, then yes we as consumers have a right to be irritated. That is my point.

    Kitty
    my only real issue w/ you is that you didn't come out against the "window peon" comment. by all accounts, you agreed w/ that sentiment...That was offensive.

    I have been polite, as my posts are there for all to see. I have reread them, and will stand by that. Yet you don't decry the "peon" comment as impolite????? That is hypocritical. I mean, really???? you don't see the irony of your outcry against me (for my impoliteness)

    Yes, as a consumer, you have the right to be irritated, but reread RN2B2005's post. he/she said it much more eloquently that I. It was clearly outlined why basic info is needed, which many seem hesitant to give (which, yes, is their right)

    sean
    Last edit by hogan4736 on Feb 26, '03
  6. by   Nurse2bee
    If you guys think that telling a receptionist your problem is bad listen to this. My college offers free DR. visits Well not free, but covered by one of those "fees" we pay each semester. Anyway, to make an appointment we have to call student affairs at the school and they ask you what the problem is. So not only does the whole Dr. office know your problem, but the school knows as well. Sometimes I feel like saying I have a nasty STD or other infection just to see them turn red and sputter:-)
  7. by   Nurse2bee
    Also I work as a cashier at night to pay the bills till I graduate. Me and the Korean guy I work with call ourselves peons all the time. We say the owner is the king and we are the peons. Sometimes you have to have a sense of humor about life. I think the whole window peon thing got a little out of control. Venting is venting and this sight is supposed to be for nurses right? It is called all nurses. I think that she was trying to inject a little humor and got ripped to shreds. I don`t see anyone objecting to the reply that mentioned the as#hole DRs. So apparently it`s ok to talk trash about Doctors, but not anyone else? Let`s be fair.
  8. by   kittyw
    Originally posted by Nurse2bee
    Also I work as a cashier at night to pay the bills till I graduate. Me and the Korean guy I work with call ourselves peons all the time. We say the owner is the king and we are the peons. Sometimes you have to have a sense of humor about life. I think the whole window peon thing got a little out of control. Venting is venting and this sight is supposed to be for nurses right? It is called all nurses. I think that she was trying to inject a little humor and got ripped to shreds. I don`t see anyone objecting to the reply that mentioned the as#hole DRs. So apparently it`s ok to talk trash about Doctors, but not anyone else? Let`s be fair.
    Exactly ... if you can't b*%& and vent with your friends (or here at allnurses), then who can you b*&% and vent with? That's what I meant by "let them blow off some steam."
  9. by   Nurse2bee
    I am just a lowely student, but I feel very at home here. I read the posts everynight and roll on the floor laughing. I just hate the idea that I may post something and inadvertantly insult someone and get crucified on the boards. Please be gentle with me...I`m really quite lovable despite my sometimes quirky opinions:kiss
  10. by   kittyw
    Welcome to the board! It's a pretty supportive and fun place. :kiss
  11. by   hogan4736
    Originally posted by Nurse2bee
    Also I work as a cashier at night to pay the bills till I graduate. Me and the Korean guy I work with call ourselves peons all the time. We say the owner is the king and we are the peons. Sometimes you have to have a sense of humor about life. I think the whole window peon thing got a little out of control. Venting is venting and this sight is supposed to be for nurses right? It is called all nurses. I think that she was trying to inject a little humor and got ripped to shreds. I don`t see anyone objecting to the reply that mentioned the as#hole DRs. So apparently it`s ok to talk trash about Doctors, but not anyone else? Let`s be fair.
    welcome to the board

    calling onself a peon is okay, we all do it
    being called a peon by a superior sucks, and is wrong
    it perpetuates the stereotype that nurses eat their young...

    and the a**hole comment to which you refer is taken out of context...my point was if a doc verbally spewed something similarly offensive to a nurse, then this board would be full of anti-doc posts (stick around...there's a lot od doc hating going on)

    it's a good board, i usually only read posts, i only reply when it hits at home (i was labeled peon many, many times, and still am my some docs)
  12. by   Nurse2bee
    Thanks for the welcome Kitty and Sean. Nurses don`t eat their young? Darn. Where`d that kid go anyway????heeheehee
  13. by   Lausana
    Hogan,
    Sounds like you've been burned with the 'peon' thing before & that's why it bothers you so much, which is ok, but as the last few posts have said we're here to relax and vent. As a peon I agree! I'm sure no one here would want to disrespect the person to their face. BUT they do have valid gripes about a person trying to go out of their scope, so to speak

    This stuck out to me:

    that a janitor, or "window peon" could keep anyone's confidence...

    True, I'm sure they could, but they shouldn't be asked to or believe they should when it comes to med info, as I'm sure you know & a good peon also knows...and if they don't as some people have mentioned THAT is a problem!

    Anyway, I COME IN PEACE!

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