Well I got my first incident report written against me. I first got scared when I heard about it then I did my homework.
The report was filed because I was accused of signing off orders on the chart that were not entered into the computer to process by the lab department. They were telephone orders from a new consult on the case. He was very rude on the phone while giving me his orders. At the same time I kept my composure and asked him if it was ok with him that I repeat the orders back to him. He said yes so I did. As soon as I hung up from him, I wrote the orders and entered them into the computer. 2-days later he shows up in the hospital and was furious as to why the orders that he made were not done. My co-workers were told by my boss to try to look up the orders in the computer and they supposedly couldn't locate them. My boss then ordered them to put an incident report against me without even talking to me first about it. This was done while I was out and I didn't hear about it until I got back to work from the nurse who filed the incident report. I went back into the computer system and found the labs. I also found out that they were cancelled by the lab department and that's why there weren't processed. The date and time that they were entered into the computer show my time and shift which means I did my work and signed off orders that were completely entered into the computer. Obviously my co-workers aren't computer savvy. I wrote my boss a letter about all of this and I included a copy of the entered labs which shows clearly that they were cancelled by the lab department. I requested that the report to be corrected to who is the one at fault and it shouldn't be me.
I would like to hear from you about what an incident report means to my career/license/future? What else do I need to do to protect myself and my license? Any other recommendations of things I should do now to protect myself?
All input is welcomed and thanks in advance for your help.