At an inservice at work recently on Healthy Relating/Communicating, we were given an example of human behavior and asked how we'd respond.
The scenario was: You are on line at a very busy store pre-Christmas, where you just spent 2 hours getting gifts for almost everyone on your list. You have racked up a hefty bill but you are feeling good about being almost done with your shopping and you think everyone will really like what you've chosen for them. On the downside, you've been on line for 15 minutes, you really need to use the restroom, you're late to get your kids, and you just are dying to get out of the store. All of a sudden, another shopper literally crashes his cart into yours and ends up cutting in line ahead of you. He does not apologize, his cart is piled twice as high as yours, and you are asked now for your response.:uhoh21:;)