We have a new DON and a new administrator at our facility and as such they are implementing new policies and procedures. Our DON sent out a memo last week informing us that the new procedure for documenting dietary orders on the MAR is to do so in pencil and when the order changes to erase and right the new order in pencil again. We have refused to do this and have called the BON for advice, but have not gotten a call back as of yet. This DON seems to think that his policies...not just this specific one, but all... supersede(sp?) anything the BON may say. What are your policies in regards to documenting dietary orders?