I am a nursing student. I was also unfortunately a patient a few weeks ago. My appendix decided, while I was in class, that it didn't want to be near my intestines anymore (I know this because I fell over in my chair and passed out, in class, during a "Pay attention" speech).
ALL of my nurses were FANTASTIC with the one exception. Isn't there always the one?
I went in on a Monday, had surgery late Wednesday evening, and I had obvious nausea issues. My doctor ordered IV Phenergan (I won't get into that). As some may or may not know this SHOULD be diluted and pushed slowly. (Insert Sigh because you all know what the next statement is going to be).
My friendly little nurse comes in with a syringe (mind you I came out of surgery less than 1 hour prior and still fairly loopy). I was in and out of sleep until THE BURN. I jumped and yelled "ITS INFILTRATING" she snapped back "NO IT"S NOT" I told her to remove her needle and herself from the room... One of the nurses from the IV team comes in and takes one look at my hand and says "YEP, infiltrated" (INSERT pain, agony, and hand that was swollen for 5 days).
Through the IV nurse filing some paperwork I later found out the nurse not only did this but also did not dilute the Phenergan. The risk manager called my home and let me know the nurse was being made to retake her IV class. I injected they may want to consider a patient relationship class.
Anyways, my point is I think nurses who have been patients, in my opinion and experience, have a different way of addressing patient issues. If I offended anyone with that comment it was not meant to it is just my experience.