Problem in ER last night

[justapatient]

Hi...I am not a nurse but I had a problem in the ER last night...befor I start I must tell you that I am an exterme abouse survivor. I had my son take me to the ER for a bad case stomach flu (vomiting) My liver enzymes were up so the doctor wanted to do a cat scan. There was no way that I caould drink the contrast as I was vomiting so They used the dye, When the flushed the iv in my hand,I screamed it hurt so bad,they tried to start another line but I am a hard stick so they said they were going to get someone else to try. They brought my nurse who had gotten more and more short in her tone with me (I have no idea why) but I didnt say anything because I know nursing is a hard job.

She tells me VERY angrily that phenegan burn the vein and that there is nothing worng with the iv and that she sat there and watched the other norse but it in and that it just needs to be fiushed. I said "Will u stop if I ask u too?" She pointedly ignored me and snatched my hand to flush it. I grabbed it back and said no. She said "Dont u get an attitude with me!" I said :Im not,look Ive been abouse real bad!" She finially said that she would stop if I said so and then said "And u need to stop looking at me like Im the devil Im just trying to help u" All this was in front of 2 techs. Totally unproffesional.

[traumaRUs, MSN, APRN]

Back to the OP: as you can see from the varied responses, for your own peace of mind, you need to contact Patient Relations at the hospitals. We wish you well.

[RNsRWe, ASN, RN]

Because we work in the ER and a good majority of our pts lie. So much so that it can jade us when stuff like this happens.

Yeah, everyone that goes to the ER lies.

What he SAID was, "a good majority of our pts lie". He did not say everyone. He SAID that it can jade our opinions. You changed his words.

Beyond that, since you are not a nurse nor a nursing student and your only reason for being in the ER is either as a patient or a visitor, you are not likely to have the same opinion as those who ARE nurses and WORK in the ER. Your frequent trips to the hospital for surgeries, etc, do not give you the perspective of a nurse.

The OP (and you) are posting on a message board specifically for nurses, and you seem surprised to find that a difficult to read rant against nurses isn't resulting in automatic unconditional support of your complaints?

I, too, suggest that any and all complaints about the care you received as a patient be immediately directed to the appropriate person AT the hospital or facility in which the care was received. Not the AllNurses.com message boards.

[sirI, MSN, APRN, NP]

Back to the OP: as you can see from the varied responses, for your own peace of mind, you need to contact Patient Relations at the hospitals. We wish you well.

This is what you need to do, OP. We do wish you well.