Last noc I took my daughter to nearby ER with nausea, migraine, hypotensive, dizziness, joint pain,and temp of 102.9. I couldn't believe the next 5 hours we spent there. Triaged in smoothly, placed in bed. Nurse took info. My daughter rated headache a 10, was crying, moaning in so much pain. IV fuids started. During wait of 2.5 hours before seeing doc only offered tylenol. After seeing doc and many labs ordered...laid there -nothing for pain even tho requested, nothing for nausea. Whenever we asked for assistance for her to go to BR or to see nurse we were told ok, only no one ever came until repeated pleas to see doc, of course mother very upset. I try to be patient because I know nursing is a busy job...but please! Finally given two Vicodan. IV dry several times, needed to inform many times. So frustrating. I finally told them at 1:30 to take out IV, we were leaving. I had to ask for IV med for nausea so she wouldn't vomit on the way home in car. Were going to just give her a script. When asked if they knew where there was a 24 hour phar. the nurse said " I don't know where, but I know there must be one open somewhere." Bright lights were making HA worse and everytime we had them turned off someone would turn them back on. Labs okay, DR. believed it was viral, although she did have UTI. Don't know what to do anymore. She felt a little better today until she took a Levaquin which was prescribed and nausea came back. tonight. It was a terrible night and I had to be up for my job at 4:45 am. Got home finally at 2:15. Please tell me this is not the norm, and how would you handle this situation. Would you complain to Hospital? I also noticed that staff were not too happy with me being pt. advocate, but I surely would not treat a pt in this amnner. Any input appreciated.