Hey everyone! Just wanted to know if you guys know of any classes, training, books, CEs, etc on how to find my inner meanness. im new to correctionals and to nursing and trying to be more assertive when it comes to handling patients. not really being mean, but being more firm, etc. Any advice, tips, experience, etc? Thanks in advance!
I have ordered the book "Mind games criminals play" from Amazon
. It has gotten great reviews and I am told it is required reading in some facilities. My impression is that it is directed to the correctional side of the house but I feel it will be useful for me also. I will let you know how it is.
Another tip: Instead of asking "Do you drink alcohol?", ask "How often do you drink alcohol?". Instead of "Do you use street drugs?", say "Tell me about your drug use." I have found it cuts out the initial denial a lot of the time. It's a more direct way to obtain information and comes off as assertive. Oh, and ask about marijuana use seperately because we all know marijuana isnt a drug (lol).
One more thing. If possible, do not tolerate an uncooperative inmate. If they don't want to answers questions, if they want to debate procedures, if they are soooo tired they can't sit up. I say, " It appears to me that you are not up to this at this time. You are finished and may return to your cell. We can try this again on another day when you are feeling up to it." I then have them returned to their cell. Discussion over. I have found that they are much more cooperative the next time around.
Last edit by djules on Feb 13, '13