"The Mean Girl"

Nursing Students CNA/MA

Published

I am brand new at a LTC facility. My 'partner' is a young grouchy mean and bitter person. She breaks every CNA rule in the book that I learned in school. She's verbally mean to patients, calling them disgusting, telling them to hurry up, doesn't pull curtains when they have to poop in the shower room in front of other people recieving showers, I could go on all day. Plus, she's supposed to be training me and she just flounces around expecting me to follow. She doesn't tell me anything unless I ask. She also complains about me as if I were invisable and tells me not to answer call bells because 'these people just want attention'. There's plenty more, but in the interest of getting some feedback, I'll stop.

Can I request a different CNA to train me without her finding out? I'd hate to alienate her or **** her off forever because she has some good points, but I'd like to see how other CNAs do their jobs. Who would I speak to? The LPNs on duty dont seem to say anything to her since shes fast and gets the work done, but the attitude is gross. She's so mean to these helpless old people, what if that was her grandma??? :cry:

Specializes in Pediatrics, Geriatrics, LTC.

So a couple of weeks have gone by...I have worked with "the mean girl" and lots of others and everyone is different. I've picked up tips from really nice people too and apparantly the situation IS noticed by the supervisor because I told her I wasn't learning that much and she told the mean one to slow down and do it right. I am slow but thorough and the other workers tell me not to worry, that I am "rockin' it. I guess meannie didn't want to be training an older woman, but now that they see I am a hard worker, they are starting to accepting me and talking to me more. Thanks for all your support, this site is so great!

Specializes in Med-Surg/urology.

I'm glad things are working out for you. But this CNA you mentioned sounds down right dangerous! If you ever witness her doing something improper to a resident, I'd suggest you call the state ombudsman immediately. Just recently we had one of the CNA's on day shift get fired b/c of her actions towards a resident. Good luck

I have a question! Is this facility certified by the joint commission? Is there a compliance hotline you can call? I am assuming that this company runs nursing homes right? I worked in a nursing home facility for 5 years and I have helped change working conditions in the facility that I worked for. You need to find out what resources are available. I know here in New Mexico TJC visit our facility every so often. If this company is not providing you with the equptment that you need to do your job they have a problem. The behavior that you are discribing is abuse plain and simple!! If that cna worked in NM she would be in prison. There is no excuse to treat patients like that! If you really wanted to do something about it you could go to the local authorities or call TJC hotline and you will not have to give your name. If you go to your local authorities just ask questions do not turn this facility in. If you stay silent you could be charged also. Like I said look into the laws and resouces in your state. While you are their make sure that you keep a journal of everything that goes on everyday that you work and besure that you time and date it and list any witnesses. This will stand up in court. Be sure to add your responses like refusing to document on care that was not done. Not only that I want to tell you all that there is a way of getting all of your tasks done without cutting corners. I have done it for years.

Specializes in Pediatrics, Geriatrics, LTC.

Thanks again for all of your responses. We do have the abuse hotline posted everywhere so I will probably be making a call. I did start keeping a "diary" as there are problems every day. Yesterday I came back from a break and the LPN on duty plus all 3 of the other CNA's were sitting at the station chatting about what to order for dinner. Meanwhile a resident who is newly back from the hospital, her call light is going bing bing bing and I quickly put my bag down and went down the hall after shooting the group at the station a "look". Not only is it her call light, its the bathroom light and shes not supposed to ambulate alone...

So, I go in and she's crying on the toilet, covered in poop, and it's just everywhere. I start to clean her up, clucking and saying its Ok Mrs. So-and-so its not your fault. She kept saying over and over, "I called, I did call, my light was on right?" I assured her she did everything right. I realized the mess and all was too much so I went back to the station and recruited help and 'meannie' came...

I said I'll go get more supplies as she went down to the room...as I approached the room laden with supplies, I heard her yelling at the resident, "Do you WANT to crack your skull?" Do you want to go back to the hospital? You know you're not supposed to get out of bed. You are supposed to CALL US! " I said at that point, she DID call, her light was on. Meannie just left. Then the resident said, "I HATE that girl"

Several residents have expressed their dislike for her. I told them to report it and they said they will. I have to too. Its the right thing to do...

Oh my god. That's HORRIBLE. You definitely need to report this girl! That is ABUSE! Calling the patients disgusting, violating their privacy, and ignorning call lights! WOW. :crying2: That just breaks my heart that someone could treat another human being like that! I admit I do get frustrated sometimes but never to the point of treating someone like that.. how sad.

Specializes in Geriatrics.

I want to tell you all that there is a way of getting all of your tasks done without cutting corners. I have done it for years.

How many residents do you take care of by yourself on an average day?

Specializes in Pediatrics, Geriatrics, LTC.

Still suffering and still working there.....in answer to your questions, I have started keeping a log of offenses. I did call the ombudsman but haven't seen anything happen yet. Apparently everyone is afraid of this bully and tip toes around her.

I take care of 14 people per shift. I am just going to hang in there until school starts in a week, then I'll only be working every other weekend. I'm also going to put information into the suggestion box. Kinda passive/aggressive, but I don't want things to get worse for me.

Yesterday, she balled me out for not emptying a garbage can and leaving a pair of pants (clean) on the back of a rs chair. Can you imagine? With all the B#$%# that goes on there? She's worried about a garbage can!?

Specializes in Mother/Baby.

I would most definitely turn this girl in. She has no right to treat patients that way, and besides, if she really hates her job that bad...she needs to find somewhere else to go. That is considered verbal abuse, and yea it can go against your certification. If it was me, I would write a detailed note explaining your concerns and without any identification as to who you are, slip it under your supervisors door. That way there is no one who knows about it. Don't just let it slide-because it won't necessarily go away. Hope it helps...I know its hard working with difficult people, trust me, I've had my share. Good luck!

Still suffering and still working there.....in answer to your questions, I have started keeping a log of offenses. I did call the ombudsman but haven't seen anything happen yet. Apparently everyone is afraid of this bully and tip toes around her.

I take care of 14 people per shift. I am just going to hang in there until school starts in a week, then I'll only be working every other weekend. I'm also going to put information into the suggestion box. Kinda passive/aggressive, but I don't want things to get worse for me.

Yesterday, she balled me out for not emptying a garbage can and leaving a pair of pants (clean) on the back of a rs chair. Can you imagine? With all the B#$%# that goes on there? She's worried about a garbage can!?

If the Ombudsman isn't coming around, which I find very odd, then I would call the state ASAP. You call today, and they will be there bright and early the next day. This person is dangerous and a hazard to the patient. Think of your grandparents in this facility, would you want someone like this taking care of your grandparents? Put yourself in your patients shoes, would you want someone like this taking care of you? You're a very caring person, and I know you will do the right thing. Calling the state is annonymous, just do it and let us know how it goes. If you dont' want to do it, give me the number to your The State in your state and the place, address, and the CNA's name, and I'll do it for you.

OMG i HATE people like that! now dont get me wrong, i by no means am perfect, but i DO care about the residents/patients! i instantly dislike people that are there JUST for a paycheck. i want to be an RN one day so to me, i have more at stake. i dont want to ruin my career because i cant act right. now this girl might be the nicest person ever and is just burnt out. i have been in situations where i was so burnt out, i didnt even want to talk to anyone. i had to go prn or quit because i couldnt take it, not the residents, but either the ppl i worked with always gossiping, or being understaffed. i worked with one lady who could never keep her azz at work. i work nights. she would want to leave at 2 or 3 in the morning, leaving me and another cna. then she was always talkin about fighting, being in fights, her bf being in jail, fighting with him...etc....so damn annoying! ugh! i say keep your probs at home!! anyway she was just a waste of space, we never new when she was even coming to work! anyway, ask for another cna to work with, those kinds of people will only bring you down, make you cranky, and you will be miserable!

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