Quote from JessicaSamunique
I'm a student in school for nursing of course. But I'm taking a summer class to become a CNA so I can work during the school year. Our clinicals are at a CCU nursing home. I noticed that the CNAs that actually work there( and some nurses) are rude to the patients. Some of my classmates and I have witnessed and heard the employees saying they won't do things like help a resident off the floor because they've already done it once or they snatch call lights from patients who accidentally press the button. We notify our teacher and she says to mind our business, she'll handle it. I don't feel comfortable seeing these things take place. Is there more I could/should do??????
I remember being horrified at some of the things I saw at first. Until I started working full time I didn't understand it. When you have 16 patients to yourself the call light ringer really starts to take your attention away from those who need it. You absolutely can not remove it from their reach, but you can put it to the side where they don't actually see it but can still reach it if they need to. you can be fired on the spot for moving it out of reach.
Not helping someone off the floor? As in someone who fell? Can't say I've seen that one. I can understand being annoyed that Mr. smith got up again without calling.....but if he were on the floor? What if he were hurt? Don't really know what to say about that one. I've always been one of the first ones to help whoever falls because I have meat on my bones and am a good lifter.....Didn't matter whose patient.
You will see things you just can't wrap your head around such as people being double briefed so that one brief can be pulled out leaving a clean one behind, patients that aren't allowed to go to the bathroom because it just isn't safe to get them there, patients who are made to wake up at an ungodly hour because that is literally the only time the CNA has to get them up and someone has to go first. (I used to rotate and give people a break If I could)
CNA's in LTC have so many things to get done in such a short amount of time. I remember thinking this one girl was sooo mean until i got to know her and realized how sweet she actually was. She would give pedicures on the rare occasions she had extra time. She talked to the patients like they were her family--because to her-- they were. This sometimes involved comments that you wouldn't expect or that sounded rude but that's just how she was and had been taking care of these people for so many years. Every single day. They knew her just as well as she knew them.
If you see abuse, you must always report it. If you see something that you know is just simply wrong and putting safety at risk you must say something. Otherwise, try to keep an open mind and feel free to ask questions.