Quote from Blueroses91
I just need some tips on how to not lose my cool when I see this behavior.
Don't get mad. Get even.
The best way to get even is to do your job really well. They hate this more than anything.
While I was in LTC, I reported coworkers (often in writing) for:
- Eating resident food (in one case right off their plate while feeding a patient with dementia.)
- Disappearing off the floor for hours during the shift.
- Falsifying toileting/positioning reports. (Not just fudging, I mean never touching the pt during the shift)
- Hiding their name tags so visitors could not see the name of the person ignoring them.
- Walking *right past* and ignoring a family member who was pleading for her to change her daughter's soiled linens.
- Abusing residents - one lazy, good for nothing CNA would "Get revenge" on residents who needed to be turned by tossing them around. She was fired.
- Telling them right to their face, at the nurse's station, in front of RNs and supervisors to stop shirking their duties.
- I warned one or two that, "I'm not playing. Forget losing your job; I will put you in the newspaper and you will go to jail."
I gave them no mercy. They tried to harass and intimidate me, thinking I would snap or wilt like other new CNAs, but they had no shot. Of course many of them hated me for this, but others loved me.
Eventually, I got a job at a hospital and left. I still volunteer though and try to keep an eye on things. The sad part is that the responsibility for the bad situation lies with management. It would take some effort to get rid of problem employees, but they won't do it. (No, there is no union. They always vote it down. These rouge employees know they are running the place and don't want that to change.)
Anyway, my actions may seem extreme, but it really did make me feel better and I had many residents and staff thank me.