Would you File a Complaint?

Nurses Professionalism

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My dad was recently in a bad fall. The ambulance picked him up without placing him on a backboard or in a neck brace. Then when at the hospital, they didn't either. Nor did they listen to me when I said he has a head injury and can't move his arm. They didn't do a neurochecks or given him a sling when I asked for one. One particular Nurse was very rude and told me "you don't work here you just can't run the show" because it was at the hospital where I used to work. She then kept kicking us out of the trauma bay, and wouldn't let us in for hours. (ME, my sister and my Mom.) I asked for another nurse to take care of my dad and she ended up calling security on me after cursing at me. My question is - would you file a complaint with the state board of nursing? I have already filed a complaint with the hospital and have heard nothing after 3 months!

Thanks for your opinions.

I wouldn't even ask if I should file I complaint, I probably would have already. A nurse cursing at me, not let me see my family, being rude. I wouldn't discuss it. To the board of nursing I go.

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Specializes in Hospice.
1 hour ago, fibroblast said:

I wouldn't even ask if I should file I complaint, I probably would have already. A nurse cursing at me, not let me see my family, being rude. I wouldn't discuss it. To the board of nursing I go.

And the board of nursing would promptly circular file it. The issues you list are customer service failures, best addressed to the institution.

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1 hour ago, heron said:

And the board of nursing would promptly circular file it. The issues you list are customer service failures, best addressed to the institution.

Nope.

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