Writer contacted Dr. X on 8/18/11 at 0235 from XYZ Unit. A patient of Dr. X was agitated, yelling, verbally aggressive, threatening physical aggression, oppositional and progressively escalating throughout the night. The patient was threatening to kill an opposite sex peer on the unit. The patient was posturing, walking towards, cursing at, and threatening staff and above mentioned peer. The patient severely agitated the opposite sex peer, who also began posturing towards patient and pacing.
Dr. X was informed of the situation, as well as of the patients refusal of previously prescribed PRN agitation medication. The patient requested to staff a dose of their regularly scheduled anxiety /agitation medication. The patient request was relayed to Dr. X by writer.
Dr. X began to loudly address writer, asking why he was being bothered with the situation at 0235 in the morning regarding a patient request for scheduled medication. Writer readdressed the patient situation, clarified and emphasized the urgency and agitation of the patient, and detailed the patients threats. Dr. X continued to question the necessity of being called at 0235, stated, “Haldol Ten”, and disconnected the phone line. No route or frequency was specified. The patient refused any medication, and therefore a phone call was not made to clarify the prescription. In order to use the least restrictive intervention possible, the patient did not require a Special Treatment Procedure. Although labile, the patient was willing to speak with staff. Writer processed with patient until patient was able to control behavior.
As previously stated, the ordered medication was refused, and the patient continued to intermittently escalate. Had the patient not been willing to process with staff after Dr. X was called, the unit staff, milieu, and other patients were at potential risk for harm. The act of disconnecting before clarification of an order, and unwillingness to listen to a situation that posed a threat to both staff and other patients put the safety of the unit at risk.
Opinions please. Is this professional/factual enough? Would you file the grievance or let it go as a "butthole doctors, what do you expect" kind of thing?
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This is what I have written:
To Whom It May Concern:
Writer contacted Dr. X on 8/18/11 at 0235 from XYZ Unit. A patient of Dr. X was agitated, yelling, verbally aggressive, threatening physical aggression, oppositional and progressively escalating throughout the night. The patient was threatening to kill an opposite sex peer on the unit. The patient was posturing, walking towards, cursing at, and threatening staff and above mentioned peer. The patient severely agitated the opposite sex peer, who also began posturing towards patient and pacing.
Dr. X was informed of the situation, as well as of the patients refusal of previously prescribed PRN agitation medication. The patient requested to staff a dose of their regularly scheduled anxiety /agitation medication. The patient request was relayed to Dr. X by writer.
Dr. X began to loudly address writer, asking why he was being bothered with the situation at 0235 in the morning regarding a patient request for scheduled medication. Writer readdressed the patient situation, clarified and emphasized the urgency and agitation of the patient, and detailed the patients threats. Dr. X continued to question the necessity of being called at 0235, stated, “Haldol Ten”, and disconnected the phone line. No route or frequency was specified. The patient refused any medication, and therefore a phone call was not made to clarify the prescription. In order to use the least restrictive intervention possible, the patient did not require a Special Treatment Procedure. Although labile, the patient was willing to speak with staff. Writer processed with patient until patient was able to control behavior.
As previously stated, the ordered medication was refused, and the patient continued to intermittently escalate. Had the patient not been willing to process with staff after Dr. X was called, the unit staff, milieu, and other patients were at potential risk for harm. The act of disconnecting before clarification of an order, and unwillingness to listen to a situation that posed a threat to both staff and other patients put the safety of the unit at risk.
Opinions please. Is this professional/factual enough? Would you file the grievance or let it go as a "butthole doctors, what do you expect" kind of thing?