Was I Right or Wrong?
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I had a little incedent happen the other night at work and would like some others peoples point of view on it. Here is a little view of some of the basics.
Our unit is a 36 bed pediatric unit doing full cardiac, pulse ox, and non-monitored rooms. usually the unit is broken up into full monitored on one portion of the unit (the unit looks almost like an H from the floor plan with 2 halls on each leg of the H) and pulse ox and non-monitored on the other.
Due to the central monitoring station on the monitored side the unit installed remote viewing areas down the hallway which connects the 2 portions of the unit which are loud (in my opinion).
This night we had 3 nurses and 1 Tech on the monitored side and around 4 am a pts monitor started triple alarming (this one is the most urgent alarm) with a high heart rate (200 - 220+ which has been happening off and on since his admission ) I came out of one of my pts room and started down the hall towards the pts room. Both of the other nurses and the Tech we in other rooms. As I walked down the hall toward the pts room which was located in the middle of the connecting hallway I seen 3 other staff members in the nurses station located on the oxynet/un-monitored side (none of which even looked towards the alarms). I turned into the room to see the kid was having a seizure, I turned on the call light for help (which thinking back I should of pulled the thing out of the wall which would make a more urgent sound) as well as hollard for help which I don't think I did that loud enough. No one came.............. Less than a minute later another nurse from the monitored side came into the room to help about that time the Sz was ending and we were able to get the kids O2 sats up and the heart rate down a little.
The fact that the kid had a Sz is not my concern was that NO ONE from the other side of the unit bothered to react to the triple alarm..
After the kid was settled I went over to the other side where I seen one of the nurses that I seen at the nurses station when I went into the room (which happened to be the charge nurse) and said "A favor to ask, Next time there is a triple alarm going off CAN YOU PLEASE CHECK ON IT!!!!! The kid was having a Sz and all of us were in rooms."
She stated that She could not hear the alarm and that no-one can from a certain distance. I mentioned that I have been in all parts of the unit and have clearly heard alarms, IV pumps, Syringe Pumps from all over our unit.. Granted I have some youth on her and sometimes I hear better than others but just the fact that NO ONE even looked down the hall to see where the alarm was coming from (which is maybe at the most 20-30 yards from the alarm hub) is what ticked me off.
Not to mention I have been told on more than one occation when I was not on the Monitored side "Why are you going to look at those alarms you don't have any of those kids (or your not on that side)" :angryfire:
Granted I could of brought up my concerns a little more tactful. I have talked with the unit manager about this and she stated it will be brought up to the charge nurses as well as in staff meetings.
What do you all think?