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Discussion

Utterly Exhausted...

Can I ask...

How many of you work with an OM who refuses to show up for owrk, phones orders in, yet never answers calls, and is just generally unapproachable?

Any advice on how to go about telling patients she just does not show up? Or that only one person is allowed to answer the phone, per her, and the one that is supposed to doesn't? I'm forbidden to answer, but I am also the one that gets the heck from the patients about it not being answered.

Oh, and how to respond to the order that I am to make sure the doc doesn't see anyone other than his schedule (he likes to grab and go), and is to be out by X time each day?

Just a taste of what I walked into today. Welcome to my life.

Any advice is greatly appreciated, even if it's 'see your patients and go home'.

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    My advice is to find another job. I know that doesn't help immediately, but I've read a lot of your posts, and it seems like there are so many problems at your current workplace.

    As for the current situation-tell your boss what's going on and be firm about what you will and will not do. Then stick to it. You don't report to the OM and you don't have to take orders from her. See your patients and go home.

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    • Experts

    And give her home number to the patients....

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    What is keeping you at this practice?

    You have a professional license and experience. You could be worth a LOT of money and resources and RESPECT to any number of healthcare facilities.

    An angry crackhead threw a trash can through my front office window a few weeks ago. But my security guard and office manager were all over it, and patients got seen and cared for as usual. If the other provider calls out, rescheduling is handled with a minimum amount of involvement on my part.

    Nobody would assume that a provider could or should be involved in running the practice even though the place is basically a back-alley dive with a skeleton crew. Its possible to work in sketchy locations and specialties without the drama you seem to deal with on a regular basis.

    Get out !

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    • Author

    Truly? Up until now, and really now since I've cooled off, I like who I work with. I like the vast majority of my patients. I like hearing how glad they are to have me back.

    I know it's drama, and I need to get out. I'm limited in my geographic area to a degree.

    I could always go back full time at my PRN job, but the schedule here is set, and drama aside, it's really OK most days.

    Today just struck a nerve.

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