To Say or Not to Say Hospice?

This article describes one patient encounter where the family requests that the word "hospice" not be used. The author discusses some of the important issues to consider when this request is mentioned. Specialties Hospice Article

Her niece met me at the door and whispered conspiratorially, "Don't use the word 'hospice.' I'm afraid it will make her give up." As she ushered me down the long hall to the dark room shut off from the world outside by long curtains that resolutely refused to let in a glimmer of light, I considered my response and my approach to discussing end of life issues with both the niece and her aunt.

Already confined to her bed, Laura* rested with eyes closed and sunken into her wrinkled face. I noted the labored breathing, the grunting expirations, the oxygen cannula. I gently touched her hand and wrist taking a brief count of her skipping heart rate, the result of an overworked, weary, aging heart. In the background, the drone of the concentrator made her whispered answers to my questions hard to hear. I leaned in close to catch her efforts at single word responses, trying to assess her current level of consciousness and her ability to participate in our discussion.

She was alert at intervals, slipping in and out of consciousness as her intake of oxygen fluctuated below the level needed to keep her fully with us. "She is not eating any more," her niece told me, "and I can barely get her to drink."

I asked the patient about pain and she was able to tell me of shoulders that ached, but mostly, she fought to breathe and begged for relief with eyes growing dull and dim.

I talked with them about medicines that could help Laura with her shortness of breath and about ways we could work together to decrease her clearly visible anxiety.

The niece slipped away to talk with the social worker in the other room, leaving us alone. While I busied myself with the steps of the assessment process, I asked a few questions, hoping to open the door of communication between us. She clarified that this was her home and that she had lived here "a long time."

Quietly, I listened to lungs, felt for pulses, asked about bodily functions, making mental notes about swollen feet and dusky fingernails. All the while, Laura maintained that one position in the bed that maximized her ability to breathe. I asked her about how long she had been struggling with lung disease and her responses became vague; time seemed to narrow down, almost like pinpoint pupils, focused on the here and now, in and out, the next breath. of. air.

I noticed the slight bulge of a pacemaker in her left chest wall and asked her about that. She told me she had an implanted defibrillator; again, she was unsure about how long it had been there. It was the opening to talk about end of life. "Laura," I began, "How do you feel about turning off your defibrillator so that if your heart stops beating, you can just go on?"

She nodded yes, and I went on to discuss other important topics related to her wishes at the end of life, including comfort measures and non interventional care based at home which would be focused more on helping make every day as good a day as it could be, without worrying so much about numbers of days. She nodded her consent and dropped out of conversation, closing her eyes to signal that she was done and that I should move on and leave her to catch her breath.

In the other room, the social worker continued to discuss hospice in general with the family. I joined their conversation and the niece worriedly asked me, "What did she say?" as if by bringing in hospice, she were betraying her aunt.

I told her that we had discussed a Do Not Resuscitate Order, Comfort Measures and end of life issues, but that I had not specifically used the word "hospice." The niece let out a sigh of relief and a small smile replaced the worried line of her lips pressed together.

As the admission progressed, I wondered about the wisdom of not using the word "hospice." Is it helpful in the initial stages to not use the word or is it better to forge ahead, putting it out there for everyone in the family to know and handle in their own way? I decided that the burden remains with the professional hospice nurse, to make the decisions at hand as clear as possible, whether or not the actual word "hospice" is used.

I felt confident that Laura could see clearly what this new nurse was all about and what my coming represented. I could tell that she understood the significance of the end of life questions. She knew, in her heart of hearts, that her lungs were slowly clamping down and stiffening up. Already having refused to go the hospital multiple times, Laura seemed at peace with the alternative of receiving comfort care in her own home, surrounded by loved ones. Whether named or not, hospice services can provide consolation and a sweet release from striving and pushing forward when death is imminent and goals change.

Before I left, I went back to the room to say goodbye to Laura. I adjusted her covers, hoping to help her get more comfortable; then I reached up to straighten a curtain that had been jostled by the movement of the blanket. When I did, a single small shaft of light lit up the room.

Joy Eastridge

4/11/15

*Name changed to protect privacy.

Specializes in Faith Community Nurse (FCN).
Maybe I have a different take on this subject. I usually reply that I will not come right out and use the "H" word, but if I am asked directly I won't lie to a patient. I tell them I a specially trained nurse who provides comfort based care..... I always wonder if the famly are protecting themselves more than they are protecting the patient? What if at the end of your life, the people you love the most are the ones you can not talk to? How sad is that? When this situation comes up, I really focus on the famly and how they are dealing with this person they so afraid of losing.

PS: the patient ALWAYS knows....at some level at least!

You are so right! And patients are ultimately the ones to determine how the situation is handled based on our assessments. I agree with your extra attention on the family and their needs. Thank you for your thoughtful comment.

I work in the Bay Area of California and all of the facilities I have dealings with are trying very hard to get away from the term "hospice". We now use Palliative Care or Confort Care and instead of a DNR we call it an AND (Allow Natural Death). Anecdotally I would say patients and families are more accepting of hospice care when it is masked in those terms but I would also add that I have had very few patients that I think would have had trouble with the term hospice in the first place I believe it is in most cases the families that find "hospice" difficult and think of it as "giving up" or "a death sentance" (both terms I've heard). I've even heard families say they were glad we have palliative care and not hospice care.

On a side note I'm not sure who we are really fooling because all of our Hospice services still have hospice in the name i.e. Hospice By the Bay.

Specializes in Faith Community Nurse (FCN).
I work in the Bay Area of California and all of the facilities I have dealings with are trying very hard to get away from the term "hospice". We now use Palliative Care or Confort Care and instead of a DNR we call it an AND (Allow Natural Death). Anecdotally I would say patients and families are more accepting of hospice care when it is masked in those terms but I would also add that I have had very few patients that I think would have had trouble with the term hospice in the first place I believe it is in most cases the families that find "hospice" difficult and think of it as "giving up" or "a death sentance" (both terms I've heard). I've even heard families say they were glad we have palliative care and not hospice care.

I very much appreciate your comment. Terminology does make a difference! Comfort Care vs. Hospice Care; DNR vs. AND. These are small but important distinctions. This national conversation is just beginning as we begin the process of making choices about how we want the end of our lives to go vs. allowing the medical process to make those decisions for us. As hospice nurses who offer compassionate care to our patients, we have a part to play, one individual, one family at a time. Today.

Specializes in Medical/surgical.

This should be it's own article on allnurses.com. it was very informational. thank you for the info.

What a very well written and heart-felt story. You bring to light the struggles that are faced every day as Palliative and Hospice care are introduced to patients and families. It is sad that both of these terms have such a strong negative social stigma, even with hundreds of success stories being shared through many media sources. Many people do mis-interpret and think engaging our services is "giving up", but it's really "doing more".

Specializes in Faith Community Nurse (FCN).
What a very well written and heart-felt story. You bring to light the struggles that are faced every day as Palliative and Hospice care are introduced to patients and families. It is sad that both of these terms have such a strong negative social stigma, even with hundreds of success stories being shared through many media sources. Many people do mis-interpret and think engaging our services is "giving up", but it's really "doing more".

Thank you for your comments. You are so right: the terminology makes a huge difference as does the way we approach the conversation with patients and their families. Taking time to choose the right words and to offer them in a compassionate way--it is the difference between continuing to offer life through hospice and simply accepting death.