I'm not a nurse but do have a yr of nursing school under my belt.
My brother and his wife recently had a baby...both parents are deaf due to childhood illness (so that wasn't a concern w/ the baby).
My sil ended up having a CS because she was overdue... she had an interpreter there at the hospital the entire time.
Mom and baby did fine....but I saw her later that day and she looked like HELL.
I was concerned...very concerned. She didn't understand her pain med pump and hadn't been using it...afraid she would od herself...she was asking me all kinds of questions like if she would still bleed etc... BASIC CS aftercare and in my opinion the nursing staff TOTALLY dropped the ball. I was LIVID when she started crying because she hurt so much and no one had bothered to explain the med pump or it's limitations to her. It was as though they thought because she couldn't HEAR she didn't need to know this stuff!
Then the interpreter, her best friend (a hearing girl) said that one nurse yelled at her for not LOOKING at her when she spoke while interpretiting something she was saying in relation to her care...uh...it's the patient that can read lips...the interpeter can HEAR...
I went out to the nursing station and read the riot act....I was NICE but FIRM in a rather ICY way.... that if they weren't sure she understood what they were saying they were to present it in WRITTING...one nurse actually said "she can READ?"
GOOD LORD!
Well she went home on Monday....still looking and feeling like hell.
I went to take her and the baby to the peds on Tues because he needed to checked for jaundice.
She cried from the minute I picked her up til I brought them home....
the ped dr took me aside and said if mom wasn't doing better in the next 2 days she needed to follow up w/ her OB and to watch for signs of infection.
So I went back the next day to take the baby for the comparitive bloodwork and she seemed so much worse that I called her dr.
OB said take her to the ER....
so I took baby to do bloodwork and my brother (who I called home from work) took her to the ER.
Sure enough INFECTION. It seems that someone didn't give her a script for antibiotics on release...
I mean I know how awful those nurses were w/ her and think someone didn't do their job....the OB swears up and down that she SHOULD have been given one on release...and that's just standard for her patients....
I am SO mad....and so is my brother and his wife....she ended up admitted and put on IV antibiotics for another 4 days...while her baby stayed with us.
Talk about traumatic for EVERYONE..my poor dh just about had a coronary when I called and told him to come home early I needed an extra pair of hands since we now had 3 kids AND a newborn to care for! (I truly didn't mind...but it was so unexpected it made my house total chaos).
The ped bless her, called me to check up on them both and was FURIOUS when she found out how she'd been treated in the hospital and instituted a new policy about WRITTEN communication for the hearing impaired in her office (she is her first deaf parent )....to be sure that nothing like this happens w/ the baby.
I saw her the other day and she's doing great now but is very regretful that she wasn't more vocal about her care and the baby's care in the hospital and lost those beginning precious days w/ her new son due to her readdmission because of the hospital's mistake.
So....was there anything else I could have done?
I walked away from the nursing station that day feeling like they had a better understanding of her special needs....but apparently not.