I have a question regarding abuse. I'm an agency nurse, and this was my experience this past weekend. Just to say - I've been a nurse for 7 years and I have NEVER witnessed any instance of abuse, so I've never had to be a part of reporting or the aftermath. I'm going to post the events that happened below, but my question is this: when someone is accused of abuse isn't it customary for a full investigation to be completed BEFORE that person returns to work - IF that person even does return??
This was my very first time in this particular facility. I was working the 3-11 shift. It is a Memory Care facility designed specifically for dementia and Alzheimer Patients.
Just before 1600 an alarm was going off in the resident common area. I went to go check for safety. There was a male resident who had been sitting in a recliner (like a normal Lazy Boy type of recliner) with the foot area in the up position. At the time I checked him, he was sitting on the foot area and not sitting back in the seat. I asked him to scoot back so he wouldn't fall. He sort of swung his arm my way - more to get me to leave him alone than to hurt me. An LNA (male) came over and told the resident to sit back in the chair. He then grabbed the resident by one leg and under one arm and attempted to move him back to sitting (which would have been a two person job). The resident starting swinging his fists at the LNA. There are MANY ways to handle a resident swinging (or biting, kicking, punching etc.). The way this LNA chose to handle it was to grab the resident by each of his wrists, cross the residents arms over his chest and physically slam (yes slam - this was NOT gentle in any way!) him into the chair so that the resident was laying on the seat part and his head was pressed against the back of the chair. He held the resident down as the resident attempted to kick him - the angle for contact was wrong and the resident couldn't actually kick him however the LNA claims he was kicked in the face (which he was not - I was standing right there). The LNA then screamed in the resident's face "I hate this ******* place", pushed off the resident's chest and let him go. At this point the resident sat up and because of his momentum and where his bottom was still on the foot portion of the chair, the entire chair started to tip forward with the resident still sitting on the foot part, practically dumping the resident on the floor. I reached out with one hand to stop the resident from falling at the same time trying to hold a recliner with my other hand while the LNA stood there. I said (probably not very nicely) "Can you help? I can't hold the chair by myself." At this point a second LNA came over, assisted me with the resident, and the first LNA walked off.
Once the resident was safe I immediately went to find the other nurse on my unit to find out what their policy was on reporting abuse as there was no supervisor on duty at the time. The other nurse had me call one of the supervisors to let her know what happened. After I told the supervisor what I witnessed her reply was "that's really not like So and So. I should talk to him." My response was that I would not stay and work with an LNA who had just physically handled a resident in that way. The other nurse then got on the phone and stated "This is abuse. He can't stay we have to send him home." The nurse continued speaking with the supervisor working out the details of sending the LNA home. Shortly after that he left and the rest of the shift progressed without issue.
At around 2015 a new schedule for the next day was delivered with the LNA's name still on the schedule but hand written in was a change from him working the unit he normally works to a different unit. To me this says they were not taking his abuse of the resident seriously. When a resident is abused by a staff member there needs to be a full investigation done before they return to work and clearly this was not going to happen here. I had already decided I was not returning to this facility based on the fact that they would allow someone who handled a resident in such a violent manner back to work.
They never asked me for a statement. They never asked me to have the second LNA who witnessed the entire incident to write a statement.
I did report the incident to my state's DHHS Elder Abuse division (obviously). But my question is - am I wrong? Should this LNA been back at work the next day?
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I have a question regarding abuse. I'm an agency nurse, and this was my experience this past weekend. Just to say - I've been a nurse for 7 years and I have NEVER witnessed any instance of abuse, so I've never had to be a part of reporting or the aftermath. I'm going to post the events that happened below, but my question is this: when someone is accused of abuse isn't it customary for a full investigation to be completed BEFORE that person returns to work - IF that person even does return??
This was my very first time in this particular facility. I was working the 3-11 shift. It is a Memory Care facility designed specifically for dementia and Alzheimer Patients.
Just before 1600 an alarm was going off in the resident common area. I went to go check for safety. There was a male resident who had been sitting in a recliner (like a normal Lazy Boy type of recliner) with the foot area in the up position. At the time I checked him, he was sitting on the foot area and not sitting back in the seat. I asked him to scoot back so he wouldn't fall. He sort of swung his arm my way - more to get me to leave him alone than to hurt me. An LNA (male) came over and told the resident to sit back in the chair. He then grabbed the resident by one leg and under one arm and attempted to move him back to sitting (which would have been a two person job). The resident starting swinging his fists at the LNA. There are MANY ways to handle a resident swinging (or biting, kicking, punching etc.). The way this LNA chose to handle it was to grab the resident by each of his wrists, cross the residents arms over his chest and physically slam (yes slam - this was NOT gentle in any way!) him into the chair so that the resident was laying on the seat part and his head was pressed against the back of the chair. He held the resident down as the resident attempted to kick him - the angle for contact was wrong and the resident couldn't actually kick him however the LNA claims he was kicked in the face (which he was not - I was standing right there). The LNA then screamed in the resident's face "I hate this ******* place", pushed off the resident's chest and let him go. At this point the resident sat up and because of his momentum and where his bottom was still on the foot portion of the chair, the entire chair started to tip forward with the resident still sitting on the foot part, practically dumping the resident on the floor. I reached out with one hand to stop the resident from falling at the same time trying to hold a recliner with my other hand while the LNA stood there. I said (probably not very nicely) "Can you help? I can't hold the chair by myself." At this point a second LNA came over, assisted me with the resident, and the first LNA walked off.
Once the resident was safe I immediately went to find the other nurse on my unit to find out what their policy was on reporting abuse as there was no supervisor on duty at the time. The other nurse had me call one of the supervisors to let her know what happened. After I told the supervisor what I witnessed her reply was "that's really not like So and So. I should talk to him." My response was that I would not stay and work with an LNA who had just physically handled a resident in that way. The other nurse then got on the phone and stated "This is abuse. He can't stay we have to send him home." The nurse continued speaking with the supervisor working out the details of sending the LNA home. Shortly after that he left and the rest of the shift progressed without issue.
At around 2015 a new schedule for the next day was delivered with the LNA's name still on the schedule but hand written in was a change from him working the unit he normally works to a different unit. To me this says they were not taking his abuse of the resident seriously. When a resident is abused by a staff member there needs to be a full investigation done before they return to work and clearly this was not going to happen here. I had already decided I was not returning to this facility based on the fact that they would allow someone who handled a resident in such a violent manner back to work.
They never asked me for a statement. They never asked me to have the second LNA who witnessed the entire incident to write a statement.
I did report the incident to my state's DHHS Elder Abuse division (obviously). But my question is - am I wrong? Should this LNA been back at work the next day?