Published Feb 11, 2020
Seau Yin Chong
31 Posts
Hi,
I am using CGFNS service (CVS). My transcript validation form is stated Received but not accepted, and a lady of CGFNS told me that the signature and seal are not valid, they will contact my school and I don't have to do anything. Still, I provided her with the university mailing address and email address, hope that things are mailed and contacted to the right place. I also sent the university mailing address and email address via CGFNS contact us column.
Did I do the right thing? Is there anything else I can do to smoothen the process?
Also, CGFNS said they haven't sent anything to my university yet, I am on the line for validation. Anyone with similar experience, how long did it take for your school to get the validation papers from CGFNS? When did you get update from CGFNS? Is it when they mail the validation papers out? Or after they get the signature and seal validation completed?
OncologyCat, BSN, RN
122 Posts
I think your best bet is to call/come to your school and ask to talk to whoever handles the signature/seal and explain the situation. Sometimes things get missed during communication between CGFNS and the school, so I’d recommend follow up with the school and CGFNS closely.
My validation form used to take a while to be accepted as well since (as far as I remember) CGFNS required all members of the admissions office from my school to sign it. I did call my school and have them updated me with any notifications they have from CGFNS. I believe it took me a month for the form to finally be accepted.
@OncologyCat
Thank you for leaving a comment.
Does that mean they did not accept the signature and seal that your school first sent them, and they sent another form to require all your school admission members to sign it?
I do follow up with CGFNS, so far it is almost 1 month and the navigator on the phone told me , the evaluator of CGFNS is still doing digging about my school and they haven't sent out anything to my school. She said that my school is new in their database and they are doing research.
I am just frustrated with them for showing no progress in 1 month.
I will call CGFNS again soon and will call my school to update the progress, and hopefully things would go smooth.
46 minutes ago, Seau Yin Chong said:@OncologyCatThank you for leaving a comment.Does that mean they did not accept the signature and seal that your school first sent them, and they sent another form to require all your school admission members to sign it?
Yes. They accepted my school seal but requires additional signatures from the staff at the Admissions Office. They sent a new form to the Admissions Office, and basically the form requires anyone who involved in the process of sending my transcripts over to CGFNS had to sign it. The school was kind enough to send the form over for me to review and update me with the process.
If your school is not listed in the CGFNS system then I guess it’s on them, so unfortunately you might have to wait some more. CGFNS is notorious for handling things slowly. Maybe you can ask your school to write a letter confirming the school is legit/accredited and all?
@OncologyCat Can you tell me what do you mean by " anyone who involved in the process of sending my transcripts over to CGFNS had to sign it" , who are those people had to sign?
So far as I know about my school, there was only one staff preparing the document to mail to CGFNS before. I am not sure who signed that, it might be the same staff or someone else.
And when did that situation happen to your ? year 2019 / 2020?
And they accepted the nursing license of mine (translation) from the Ministry of Welfare, and the form used by CGFNS for the ministry to fill out also included information to be filled out about my school (year of accredited by the ministry etc). So I really do not know why CGFNS had to take 1 month to do research and yet I see no progress...
It was in 2017/2018. My school had 3 employees that handle transcript transfer to other institutions so all 3 of them had to sign a paperwork provided by CGFNS
@OncologyCatthank you for the info, understood.
You are being very helpful, I appreciate it !