I need your input, our hospital is looking at incentives, both for recruitment and retention, and for overtime shifts as well. What are your hospitals doing? What do you wish they would do? I'd...
We do it because in spite of the hours, the frustrations, the shortages.....every now and then you connect with someone in a very special, totally human way. By your nursing care, your words, your...
Quint Studer is president of the Baptist Leadership Institute and presents a program on customer satisfaction. I am not familiar with his program, but have seen him mentioned in my internet research...