My hospital has not only had one "class" on "customer service" (was manditory and the guy that presented it did nothing but rattle on about insane, time consuming, meaningless things we should be...
I was fortunate enough to be able to go right in to Labor and Delivery nursing right out of school. My manager hired 4 new graduates and she tells me all the time that she has never regretted hiring...
I have no doubt that the physicians on our combined maternity/neonatal unit have respect and appreciation for us. They are there when we need them and they treat us with respect,courtesy, and...