kst

Latest Activity

1. Quality/Length of Call

   kst posted a topic in Telephone Triage

   Our call center of 7 RN's perform nursing triage in addition to physician referral for the general public. Our focus has been on quality of care and customer service. We use medically approved...

2. Nursing Job Titles in Triage

   kst replied to nancywelch's topic in Telephone Triage

   Our call center RN's who do nursing triage are called "Resource