I also work in LTC and often family members want to give me "gifts" .It is our policy that if we accept a gift of any kind we will get fired.I just inform them that as much as I would like to accept...
speaking as a med tech being nice to them would get you a long way. My AL just fired our RN because she was rude to the med techs, (sticking her hands in our face and being rude.)And we do know some...