cleo

cleo

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About cleo

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  1. Professional goals

    I struggle each year with helping staff set goals for the coming year. Most are seasoned nurses, great at what they do. I feel I set the bar too low when helping set thier goals. Any suggestions on...
  2. receptionist taking vs?

    Is the receptionist a CMA? In our department we have CMA's that are AD level and have been trained to do both office work and patient
  3. any thing about nursing management

    Congrats on the new job. I have read books by Dale Carnegie, How too Win Friends and Influence People. It was written back in the 30's yet still holds true today on how to deal with people. Dr. John...
  4. what do you think of this?

    The New Hampshire SBON used to publish the names of nurses license's being revoked,or nurses being reprimaned in the quarterly news letter. Now just the license number is published along with the...
  5. RN duties in outpatient setting?

    The RN's in our office are telephone triage and patient education. Through out the organization, we are multi specialty clinic, RN's are utilized in the specialty areas, oncology, urology, etc. to do...
  6. I work in a very busy pediatric office. We are looking at new ways to schedule same day appointments. The goal is to have our telephone nurses freed up from taking phone calls that have nothing to do...
  7. My director gives no support. She undermines every decision I make, never takes any suggestion for improvement seriously. I could go on and on about what she has done to me. The staff is quickly...
  8. Rivier College

    I attended the LPN to RN program then the RN to BSN. I had a great experience with both programs. Instructors were graet and always
  9. JCAHO Prep quiz or game

    When we know that JACHO is coming, our managment teams goes to work. We show up unannounced on different units as surveyors. We pretend, yet are very serious, during our mock survey. We ask questions...
  10. Have you been to see an allergist and be skin tested for the allergy? I worked in an allergy office and orange was on our food skin test panel. I don't think this is wierd at all. I can't tell you how...
  11. Impaired staff nurse

    I believe I have a staff nurse that is impaired. She frequently leaves (at least once a week)to go "see my doctor" to get a shot for headache or some other ailment. It is almost always a narcotic she...
  12. My department chair and I have been talking about changing the role of our telephone nurses. We are in ambulatory care and I have four RN's that do telephone nursing. She has suggested that reception...
  13. What skills and qualities are needed?

    I hope I'm not to late for your project A good solid back ground in med surg nursing is esential. You also need good phone skills with a 6th sense. You will be asked to make a nursing assement with...
  14. I recently accepted a position as a clinical leader and have one very difficult staff memeber. This person is a complainer, passive aggresive, back stabber. I can't tell you the hoops I've jumped...