PrepU If your school uses it, any feedback about the "report questions" feature

[AnneOR]

We have a lot of Prep U quizzes in our nursing program classes. There seem to be an inappropriately large number of questions with incorrect answers, or that ask us to know information that isn't actually in the chapter at all. Because it's not given directly by instructors it doesn't seem like I can negotiate with them directly about the questions.

Here is an example where the the textbook chart states IV administered morphine reaches it's peak at 20 minutes.

"AT 1030, the nurse administers morphine 5 mg IV as prescribed for a client in pain. The nurse should expect to assess for the drug’s maximum effect at what time?"

You Selected: 1050

Correct response: 1040"

You can click on questions and report typos and incorrect answers, and I have sent in reports as I come across them, but I'm wondering if the company DOES anything about them, or if so, does so in a timely fashion. It matters to me because I have to remediate a test because I fell 0.02% under a grade threshold due to a few questions like this.

[JKL33]

1 hour ago, AnneOR said:

Because it's not given directly by instructors it doesn't seem like I can negotiate with them directly about the questions.

Why not? What do they say? The discrepancy you give in your example is not acceptable.

That said, missing a grade threshold is never only about a couple of small points missed.

[AnneOR]

17 minutes ago, JKL33 said:

Why not? What do they say? The discrepancy you give in your example is not acceptable.

That said, missing a grade threshold is never only about a couple of small points missed.

In this specific case my instructor has not been open to discussing problems in the assignments/quizzes they write themselves. The instructors have been clear they have nothing to do with the Prep U exams since it's some separate company. It's kind of scary challenging an instructor after you've already tried.

But.. yeah. Remediation in Prep U is for scores under 80% and I got 79.86% so it is an actual thing.

[JKL33]

14 hours ago, AnneOR said:

In this specific case my instructor has not been open to discussing problems in the assignments/quizzes they write themselves. The instructors have been clear they have nothing to do with the Prep U exams since it's some separate company. It's kind of scary challenging an instructor after you've already tried.

But.. yeah. Remediation in Prep U is for scores under 80% and I got 79.86% so it is an actual thing.

I do find it unacceptable to not give back points where there is a clear discrepancy; it just isn't right. I don't know what your options are--file some kind of grievance maybe.

What I meant by the latter portion is that you actually missed questions leading to the other ~ 20% that you also didn't get correct. That put you in this position just as much as the problematic question did. But I understand it still stinks.

[AnneOR]

1 hour ago, JKL33 said:

I do find it unacceptable to not give back points where there is a clear discrepancy; it just isn't right. I don't know what your options are--file some kind of grievance maybe.

What I meant by the latter portion is that you actually missed questions leading to the other ~ 20% that you also didn't get correct. That put you in this position just as much as the problematic question did. But I understand it still stinks.

Oh totally, thank you for clarifying.

There were multiple questions in the test where the "correct answer" was not correct. Some had two correct answers as options direct from the book and they wanted the one I didn't choose, their answers were not "better". In one case the side effect I chose is a more common side effect than the one they they said was correct, neither were more dangerous. ? A couple questions had flat out incorrect answers. I'd have gotten an 88% if they had been fact checked. On top of that a couple others expected me to have knowledge not found in the books & above the education level we've been given.

So I'm not frustrated at a thin margin, I'm frustrated at an overall testing system because we use Prep U for multiple classes and it's a system wide issue from what I can tell, hence my trying to find out if anybody has had successfully communicated with them regarding the questions.

[JKL33]

I still think your school has some culpability here. One way or another they are using this product and not taking responsibility for its quality despite known issues. Although the quality of the product may not primarily be their responsibility, it is their responsibility to not subject their paying customers to it if it is poor quality.

[angel0309, ADN, RN]

My school uses PrepU and I haven’t noticed many major discrepancies like the one you posted here. However, all questions are customized to your textbook, so we probably use two different textbooks and your textbook probably got the short end of the stick....