Phone advice? Do you give it?

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We were recently instructed not ot give any adivce over the phone because of liabily issues. We were given an ask-a-nurse phone number to give out but I called it and it is with a different hospital, that hospital said we should not be giving it out since we are not in their network.

My question is, do you give advice? Does anyone know of a phone traige type class us nurses can take so we can give advice? Any generic phone numbers you give out?

Thanks!

Jessica

No advice ever, except to come to the ER

Same here. Not a shred of advice.

Specializes in ER/Trauma.

OF COURSE I GIVE ADVICE OVER THE PHONE!!!!!!!!

If someone calls looking for advice.... I give it!! Freely!!!

I say, "We can't give any advice out over the phone but if you're concerned enough to call, then you better get it checked out." :wink2:

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