OR Nurses, I need your input!
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I'm going on my 29th year of nursing, with 20 of it spent working in the emergency room. But alas, given the way staff cutbacks, lack of adequate security, high turnover rates, staff burnout has changed the way I feel, I think the time has come to look for another area to spend the last half of my career. The only other area that has ever peaked an interest in me is the OR, and I'd like your insight into what it's like and if you really like it. I know staffing, turnovers, burnout can be an issue anyhwere, but what has me really bummed about the ED is dealing with the public in general. I started my career when people had respect for hospitals/doctors/nurses. Now they come in demanding services, and wanting it fast. To top it off, now with the internet, they actually come in and tell the doctor what kind of tests they need because they know they have this particular problem and then go on to name their treatment. We all have to go round and round explaining why we don't do things that way, and at the same time maintaining a high level of "customer satisfaction" (lest we be reprimanded by the powers that be.) Oh brother......that's the big thing right now......let's keep our "customers" happy. To heck with the fact that they just cussed us out......put your personal feelings aside and see them as the "sick" patient they are. Offer the people in the waiting area a blanket if they're cold, offer coffee etc. Forget the fact you're short 2 nurses and have 3 ICU holdovers and the EMS phone is ringing off the hook because you're not allowed to go on diversion....etc.etc.. OK, Thanks, I'm done.