Nurses Notes: Guidelines On What Not To Chart

The significance of accurate, timely documentation by nurses and other members of staff cannot be emphasized enough. However, some types of documentation should not be entered onto the patient's medical record for various reasons. This piece contains a general list of notations that nurses should not document in the patient's chart. Nurses Safety Article

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The medical record is a permanent collection of legal documents that should supply an all-encompassing, accurate report concerning a patient's health condition. Physicians, nurses, social workers, dieticians, mid-level providers and other members of the interdisciplinary team contribute to each patient's medical record to paint a comprehensive picture of the patient's status along with any care that has been rendered. The patient's chart needs to contain enough pertinent data to enable each member of the healthcare team to render care in an integrated manner.

Most nurses have probably heard the old adage, "If it was not charted, it was not done!" However, some types of documentation should not be entered onto the patient's medical record for various reasons. Since the chart is a permanent record that is subject to entrance in court-ordered legal actions, nurses and other healthcare professionals must exercise extreme caution when documenting. The following is a very general list of the notations that nurses should not document in the chart.

Never document nursing care before it is provided

Nursing staff should never chart assessments, medication administration or treatments prior to actually completing the tasks because this may contribute to an inaccurate record filled with incorrect data. If the medical record contains nursing care that was never performed, this is fraudulent in some cases. Always remember that other clinicians may depend on correct documentation to assist in formulating decisions regarding patient care.

Do not routinely document care rendered by others

It is allowable in several instances to document care, tasks or procedures performed by another individual. However, the documentation in the medical record must clearly indicate the individual who actually rendered the care. If the house nursing supervisor applied the four point restraints, be sure to identify him/her as the person who carried out the task. But do not regularly chart actions that have been performed by other people. If a coworker or super-ordinate does something incorrectly that results in patient injury or death, you do not want culpability.

Never leave blank spaces between entries

In this day and age of prevalent electronic medical records, some facilities and healthcare settings still utilize paper charting. Nurses who still use paper and pen to chart must never leave blank spaces between entries. These unused spaces might be used by others to add questionable notations, so always be sure to draw a line across blank areas.

Do not chart that a patient is in pain unless you have intervened

No prudent nurse would even think of documenting "Patient complains of radiating chest pain," without subsequently documenting what was done about the issue. Thoroughly chart all notifications, interventions and actions taken to avoid liability.

Do not record another patient's name in the medical record

Let's assume that Mr. Wright gets into a physical altercation with his roommate, Mr. Robinson. The nurse is violating Mr. Robinson's confidentiality if she documents his name anywhere in Mr. Wright's medical record, and vise versa. To get around this issue, employ a vague description such as 'the roommate' or the 'patient in bed A.'

Whenever possible, do not document subjective descriptions

Attempt to refrain from charting subjective descriptions such as "Patient's blood pressure is really high." Obtain accurate vital sign checks, intakes and outputs, and other objectively measurable data and record this information in a timely manner.

Do not openly criticize the care that was rendered by a coworker

The medical record is a group of documents that should provide a comprehensive view of the patient's condition. Conversely, the medical record is not appropriate for criticizing care performed by other members of the healthcare team. Berating a fellow nurse, nursing assistant or technician in the nurses notes will accomplish nothing other than perhaps fuel the fire of state surveyors, malpractice attorneys and anyone who happens to read the chart at a later date.

Do not mention short-staffing in the medical record

Documenting the existence of staffing issues in the medical record rarely, if ever, helps to increase the number of staff members. On the other hand, medical malpractice lawyers love reading nurses' notes that provide details about a facility's lack of staff.

Do not make insulting references to patients while charting

Try to avoid referring to patients as 'drug seekers,' 'rude,' 'vulgar,' 'profane,' or 'crazy' when documenting. Utilize objective phrases and direct quotes whenever possible such as 'Patient states to this writer, "You are a ___ (B-Word) and I will kill you!"'

Do not ever document the existence of incident reports

Never document the preparation of an incident report in the nurses notes. The incident report is an internal document meant to facilitate improvement of systems and processes within the healthcare facility. If a nurse charts a note describing that an incident report was completed, this internal form now becomes subject to discovery by external medical malpractice lawyers if legal action were to arise at a future time.

More Tips For Charting...

 

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"We have a seasoned nurse who likes to write things like, "pt complained of being turned so much. Says, "You are the only one who makes me turn." "Only nurse that cleaned my foley." Etc. That ain't earn you any awards for Nurse of the Year, sweets."

I also do this to show pt is not telling the truth and refusing care when offered. Because usually, the only ones that say those types of statements aren't telling the truth, and there will be other issues as well. It's a way of protecting everyone from litigation. A few months ago, I heard on a different ward that a pt tried to sue, and I was told to document these types of statements as they had been used to protect the nurses.

I work in outpatient ObGyn, and I would say, though it is not standard to treat every pregnancy-related discomfort, I will Chart discussed /w a physician. If they were examined, checked out OK, and not in pre-term labor, I would document " suggested comfort measures."

Specializes in Case mgmt., rehab, (CRRN), LTC & psych.
MamaRayeJ said:

I work in outpatient ObGyn, and I would say, though it is not standard to treat every pregnancy-related discomfort, I will Chart discussed /w a physician. If they were examined, checked out OK, and not in pre-term labor, I would document " suggested comfort measures."

Thanks for sharing. Documentation in outpatient settings seems to involve a different dynamic than inpatient charting. Again, thanks for sharing your perspective.

Specializes in Med Surg.
SoldierNurse22 said:
If Nelly (and all the other RNs) did their charting correctly, it should state in the notes that she told the patient to take 5mg Morphine, not 15mg Morphine. And how confusing would it be if you did have a patient who took 15mg Morphine instead of 5, and no one bothered to get an explanation as to why because they were trying to cover another nurse behind? That isn't right, either.

I'm afraid I have to disagree that you must go into a whole deal about who told Nelly what or who Nelly thinks told her what. Essentially the genuine patient care issue here is that Nelly is confused about how much morphine she's supposed to take regardless of who she says told her what.

So I would probably note what she is saying about being confused about taking 5 or 15mg and then document my education on the proper dosage.

I agree that we should never document that an incident report was filled out, as that was like the first day of nursing school. I have a question, wouldn't any lawyer automatically inquire about it, or is there a limit to access if it is not a part of the patient's chart?

I am an LPN who attended school in another state 20+ years ago. I was trained in school to do narrative charting, but in clinical, it was all computer charting (yes, no joke). I move to Nevada in '98, and it's all ancient paper charting. IN THE HOSPITALS. To include lab work being completed with a runner. I had never witnessed such a thing. I let my license lapse as I made a career change. I decided after 15 years, I missed nursing, refreshed my license, did a very strange modified mandatory "clinical" that was a complete nightmare, and got my license back. I'm working in home health care now—handwritten narrative charting. Just shoot me. I am so uncomfortable with my charting. The sheer fact of it is that I'm just very rusty - honestly can't even remember some of the acceptable abbreviations, so I write things out.

Can anybody recommend a nurse charting boot camp? I need more than what a CEU will provide.