Can't check into spectrum

  1. It keeps saying fatal error. I have to go to work and dont have time to look for the phone number and my long number that has to be entered.
  2. Visit TKsprivatenurse profile page

    About TKsprivatenurse

    Joined: Nov '14; Posts: 26; Likes: 9

    3 Comments

  3. by   Kel65
    Yep, you couldn't call to check in either. The site kept saying leave a message they open at 6:30. Funny how we are required to check in but this is the third time I found that the website has been down.
  4. by   Recovering_RN
    Yes I had trouble too. I tried on my iPhone app, the iPad app, and the website. All had errors. I also called but you can't do anything before 6:30 am. I eventually got through about an hour later on my iPhone app, and I had to test! I figure they had system problems (maybe they were hacked like equifax) and lost all their data so they had to had everyone test. Jk, I actually haven't tested in 6 weeks so I was definitely due! But this is such an added stress that I seriously don't need. I have a moment every single freaking morning when I wake up and panic, thinking I've forgotten to check in, and then I realize I have plenty of time. I actually wake up quite often, maybe 75-80% of the time, around 4:00 am, with the thought that I need to check in, so I do, then I roll over and go back to sleep. I cannot wait until I can just sleep until morning without stressing over checking in!!
  5. by   Kel65
    The entire site crashed, usually you can call in at 4 but even that was down. They didn't drug test everyone. I I tested the day before and didn't get pulled to test the day of the crash.

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