New Telecommute Case Manager

[moffist]

I have been in Case Management in the hospital for 5 years. Just took a job as a Telecommute RNCM. I will be training for 6 months in house. Can anyone tell me a typical day for a RNCM working for insurers. Also, when they say you have to have a dedicated office with a locked door.....How do they check on that?

Thanks

[sumoe]

[quote=

Write those down! I have seen colleagues unable to work because they forgot one. Needless to say, that doesn't go over well.

Don't "write them down" on paper, though. I made an excel sheet for mine, and even on that I leave a few blank spaces in the passwords, just in case. Keep it updated, too!