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we are working with a group right now, to try and decrease ed waiting times....and expidite the flow through the ed, which includes speeding up lab results, shorter triage process, and quicker movement to inp rooms. this company worked with many hospitals across the country. their stats show.......lwbs average as 6%. out of that 6%--> (69% tired of waiting, 12% other, 9.5% "felt better" while waiting, and 9.5% "too sick to wait any longer"). don't have any ama stats? sorry :)
This wouldn't be" H-Works, Building a Clockwork ER" would it? Sound like what we are working on currently.
We see about 150 patients a day with about 5-6 LWOT's(usually all non-urgent patients) and 1-2 AMA's (those are usually patients who have been advised to be admitted and didn't want to due to prior committments, childcare(pet care) etc.
I head up the task force on Diagnostic Results Flagging. Just finished a power-point presentation (my first) The problem is that we are in the process of building a new ER and none of the work we have done will be any good when it opens, we'll have to start over again.
By-the-way it's Debbye:p
catalyst
11 Posts
I'm trying to find a benchmark for patients who left without being seen by the physician and patients who left against medical advice.
Currently my LWBS volume is between 3% & 5% and AMA is 1.5%.
I have been told by my CFO the average is 0.3% LWBS & AMA. I just can't see that.
We see approx. 12,600 pts per year. Any help would be greatly appreaciated.