NCLEX75 Review

[rwright28]

In my opinion, I would not recommend the NCLEX 75 program to any student studying for the NCLEX. Save your money and look for another program to use. I used NCLEX 75 and did not pass the exam. The review consists of videos that can be viewed for free online and the questions are nothing like those presented on the actual exam. However, the real problem lies in their money back guarantee. In order to receive a refund you must meet a criteria where if you do not pass the exam, you must submit the official letter from the BRN within 20 days of taking the exam. In most states around the country, it can take the board of nursing between 4 to 6 weeks to send out the official letter. I have contacted the NCLEX 75 customer service department for over two and a half months arguing that the limitation of 20 days is an unobtainable requirement. In my opinion they have one of the worst customer service departments I have ever experienced. It took them over a month to respond to any of my email correspondences, and after speaking with a live person initially about the issue, she never returned my calls or messages. NCLEX 75 advertises a "risk-free" money back guarantee, but when a contract has been made so that it is unobtainable and ambiguous in nature, then the arrangement of the contract should benefit the party that did not draft the contract. NCLEX 75 should honor their guarantee or not offer it as a selling point of their product. Please don't make the same mistake I did by giving this business your hard earned money.