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NCBSN NCLEX Review: Am I getting ripped off?

NCLEX   (1,453 Views 7 Comments)
by RunawayN RunawayN (Member) Member

8,903 Profile Views; 284 Posts

Hello

I was wondering if anybody had a similar experience with the NCBSN review. I just signed up for an 8 week course hoping to start studying but the lessons do not load. As a matter of fact, the loading screen is just an gif image of a loading icon (loading.gif). GIF images repeat and it does not actually indicate that the page is loading - it's kind of an illusion to make people think it's actually loading something but it's not.

And customer service is not helpful at all in resolving this issue.

Did I just get ripped off?

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44 Posts; 1,772 Profile Views

Hello

I was wondering if anybody had a similar experience with the NCBSN review. I just signed up for an 8 week course hoping to start studying but the lessons do not load. As a matter of fact, the loading screen is just an gif image of a loading icon (loading.gif). GIF images repeat and it does not actually indicate that the page is loading - it's kind of an illusion to make people think it's actually loading something but it's not.

And customer service is not helpful at all in resolving this issue.

Did I just get ripped off?

Are you using a Mac or a browser other than internet explorer on a PC? I am currently taking the 3wk course, and was having the same issue until I switched to using IE on a PC....

Good luck!

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284 Posts; 8,903 Profile Views

Mac - I also been trying to open their website with safari, chrome, and mozilla.

Customer service is not even helpful.

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TnRN43 has 3 years experience and specializes in med surge, PCU, Tele.

65 Posts; 3,443 Profile Views

Your only real choice is IE. I have mozilla and everything will load except the lessons. I opened a browser in IE and it took a minute, but it does open.

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msteeleart specializes in Psych/med surg.

231 Posts; 4,870 Profile Views

I got it to work with a mac. You have to go into the preferences under the apple logo on the toolbar and make sure java is turned on. You also have to be running at least snow leopard for it to work. My Imac is still running leopard and it does the loading picture for me so I have to run it on my mac laptop.

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284 Posts; 8,903 Profile Views

Ahhh, I managed to get the lessons to load on Chrome. I just had to enter my mac terminal, enter bypass codes to manually delete the new version of Java, uninstall and reinstall both adobe plug ins, and restart my computer.....Simple and with no help from customer service.

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116 Posts; 2,373 Profile Views

Hello,

Check the troubleshooting on you upper right side. i tried on the first day but i found out that i have explorer 10 on my windows and they are using explorer 8 and 9. I downgraded my explorer and started my lessons. hoping you can resolve yours too.

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