Have you ever dealt with a manic patient, tried to draw blood from a person with dementia experiencing agitation, or had to respond to repetitive call button alarms from a patient suffering from loneliness? Cases like these can test our patience, temperament and empathy as nurses and often act as a trigger to stress. While we typically blame the “challenging patient” triggering this response, it’s often more about us healthcare professionals, than them. Nurses Announcements Archive Article