Leadership review questions

Daytonite, BSN, RN · Jan 16, 2007

i only have one link that has nclex type questions for you, but i do have information on patients rights, confidentiality, and restraints right from two major sources, title 42 of the federal law and the jcaho hospital accreditation manual. any facility receiving medicare or medicaid payments for services (that's pretty much most hospitals) must follow title 42 law.

also including some links with information about delegation. just posted an answer for someone this morning about the 5 rights of delegation on this thread: https://allnurses.com/forums/f205/please-explain-fully-200994.html you should do a search of the threads on the nclex forum on allnurses for the subjects you are looking for as well.

http://nclextestprep.com/delegation.html - points to ponder when considering delegation and nursing management of personnel. from the anderson nclex-rn review. this is more about delegation and prioritization of nursing task involving patients.

http://www.leadershipdevelopmenttraininghowto.com/elements.htm - the elements of delegation

http://www.ehow.com/how_3816_delegate-responsibility.html - how to delegate responsibility

http://oldeee.see.ed.ac.uk/~gerard/meng/me96/documents/aspects/delegate.html - delegation. everything you need to know about delegation presented concisely.

this is from title 42 of the federal law on medicare

sec. 482.13 condition of participation: patients' rights.

a hospital must protect and promote each patient's rights.

(a) standard: notice of rights. (1) a hospital must inform each patient, or when appropriate, the patient's representative (as allowed under state law), of the patient's rights, in advance of furnishing or discontinuing patient care whenever possible.

(2) the hospital must establish a process for prompt resolution of patient grievances and must inform each patient whom to contact to file a grievance. the hospital's governing body must approve and be responsible for the effective operation of the grievance process and must review and resolve grievances, unless it delegates the responsibility in writing to a grievance committee. the grievance process must include a mechanism for timely referral of patient concerns regarding quality of care or premature discharge to the appropriate utilization and quality control quality improvement organization. at a minimum:

(i) the hospital must establish a clearly explained procedure for the submission of a patient's written or verbal grievance to the hospital.

(ii) the grievance process must specify time frames for review of the grievance and the provision of a response.

(iii) in its resolution of the grievance, the hospital must provide the patient with written notice of its decision that contains the name of the hospital contact person, the steps taken on behalf of the patient to investigate the grievance, the results of the grievance process, and the date of completion.

(b) standard: exercise of rights.

(1) the patient has the right to participate in the development and implementation of his or her plan of

care.

(2) the patient or his or her representative (as allowed under state law) has the right to make informed decisions regarding his or her care. the patient's rights include being informed of his or her health status, being involved in care planning and treatment, and being able to request or refuse treatment. this right must not be construed as a mechanism to demand the provision of treatment or services deemed medically unnecessary or inappropriate.

(3) the patient has the right to formulate advance directives and to have hospital staff and practitioners who provide care in the hospital comply with these directives, in accordance with sec. 489.100 of this part (definition), sec. 489.102 of this part (requirements for providers), and sec. 489.104 of this part (effective dates).

(4) the patient has the right to have a family member or representative of his or her choice and his or her own physician notified promptly of his or her admission to the hospital.

(2) the patient has the right to receive care in a safe setting.

(3) the patient has the right to be free from all forms of abuse or harassment.

(d) standard: confidentiality of patient records. (1) the patient has the right to the confidentiality of his or her clinical records.

(2) the patient has the right to access information contained in his or her clinical records within a reasonable time frame. the hospital must not frustrate the legitimate efforts of individuals to gain access

to their own medical records and must actively seek to meet these requests as quickly as its recordkeeping system permits.

(e) standard: restraint for acute medical and surgical care. (1) the patient has the right to be free from restraints of any form that are not medically necessary or are used as a means of coercion, discipline, convenience, or retaliation by staff. the term ``restraint'' includes either a physical restraint or a drug that is being used as a restraint. a physical restraint is any manual method or physical or mechanical device, material, or equipment attached or adjacent to the patient's body that he or she cannot easily remove that restricts freedom of movement or normal access to one's body. a drug used as a restraint is a medication used to control behavior or to restrict the patient's freedom of movement and is not a standard treatment for the patient's medical or psychiatric condition.

(2) a restraint can only be used if needed to improve the patient's well-being and less restrictive interventions have been determined to be ineffective.

(3) the use of a restraint must be--

(i) selected only when other less restrictive measures have been found to be ineffective to protect the patient or others from harm;

(ii) in accordance with the order of a physician or other licensed independent practitioner permitted by the state and hospital to order a restraint. this order must--

(a) never be written as a standing or on an as needed basis (that is, prn); and

(b) be followed by consultation with the patient's treating physician, as soon as possible, if the restraint is not ordered by the patient's treating physician;

(iii) in accordance with a written modification to the patient's plan of care;

(iv) implemented in the least restrictive manner possible;

(v) in accordance with safe and appropriate restraining techniques; and

(vi) ended at the earliest possible time.

(4) the condition of the restrained patient must be continually assessed, monitored, and reevaluated.

(5) all staff who have direct patient contact must have ongoing education and training in the proper and safe use of restraints.

(f) standard: seclusion and restraint for behavior management.

(1) the patient has the right to be free from seclusion and restraints, of any form, imposed as a means of coercion, discipline, convenience, or retaliation by staff. the term ``restraint'' includes either a physical restraint or a drug that is being used as a restraint. a physical restraint is any manual method or physical or mechanical device, material, or equipment attached or adjacent to the patient's body that he or she cannot easily remove that restricts freedom of movement or normal access to one's body. a drug used as a restraint is a medication used to control behavior or to restrict the patient's freedom of movement and is not a standard treatment for the patient's medical or psychiatric condition. seclusion is the involuntary confinement of a person in a room or an area where the person is physically prevented from leaving.

(2) seclusion or a restraint can only be used in emergency situations if needed to ensure the patient's physical safety and less restrictive interventions have been determined to be ineffective.

(3) the use of a restraint or seclusion must be--

(i) selected only when less restrictive measures have been found to be ineffective to protect the patient or others from harm;

(ii) in accordance with the order of a physician or other licensed independent practitioner permitted by the state and hospital to order seclusion or restraint. the following requirements will be superseded by

existing state laws that are more restrictive:

(a) orders for the use of seclusion or a restraint must never be written as a standing order or on an as needed basis (that is, prn).

(b) the treating physician must be consulted as soon as possible, if the restraint or seclusion is not ordered by the patient's treating physician.

(d) each written order for a physical restraint or seclusion is limited to 4 hours for adults; 2 hours for children and adolescents ages 9 to 17; or 1 hour for patients under 9. the original order may only be

renewed in accordance with these limits for up to a total of 24 hours. after the original order expires, a physician or licensed independent practitioner (if allowed under state law) must see and assess the

patient before issuing a new order.

(iii) in accordance with a written modification to the patient's plan of care;

(iv) implemented in the least restrictive manner possible;

(v) in accordance with safe appropriate restraining techniques; and

(vi) ended at the earliest possible time.

(4) a restraint and seclusion may not be used simultaneously unless the patient is--

(i) continually monitored face-to-face by an assigned staff member; or

(ii) continually monitored by staff using both video and audio equipment. this monitoring must be in close proximity the patient.

(5) the condition of the patient who is in a restraint or in seclusion must continually be assessed, monitored, and reevaluated.

(6) all staff who have direct patient contact must have ongoing education and training in the proper and safe use of seclusion and restraint application and techniques and alternative methods for

handling behavior, symptoms, and situations that traditionally have been treated through the use of restraints or seclusion.

(7) the hospital must report to cms any death that occurs while a patient is restrained or in seclusion, or where it is reasonable to assume that a patient's death is a result of

restraint or seclusion.

sec. 482.24 condition of participation: medical record services.

the hospital must have a medical record service that has administrative responsibility for medical records. a medical record must be maintained for every individual evaluated or treated in the hospital.

(b) standard: form and retention of record. the hospital must maintain a medical record for each inpatient and outpatient. medical records must be accurately written, promptly completed, properly filed

and retained, and accessible. the hospital must use a system of author identification and record maintenance that ensures the integrity of the authentification and protects the security of all record entries.

(3) the hospital must have a procedure for ensuring the confidentiality of patient records. in-formation from or copies of records may be released only to authorized individuals, and the hospital must ensure that unauthorized individuals cannot gain access to or alter patient records. original medical records must be released by the hospital only in accordance with federal or state laws, court orders, or subpoenas.

from page 87-88 of the jacho certification manual for hospitals 2004 on patient rights:

patients have a right to receive the following:

the appropriate level of care/services
respect for cultural values and religious beliefs
privacy
confidentiality of information
recognition/prevention of potential abuse situations
notification of unanticipated outcomes
involvement in care decisions
information about the risks and benefits related to treatment, research, and investigational studies
end of life care
advance directives, as appropriate
organ procurement
appropriate use of restraints
informed consent for various procedures
the option to refuse care
communication with administration
education