Published
Or has the general population of patients lost their ever loving mind? I mean seriously. I have had some real humdingers lately.
1. the patient's family member who complained to management because the cna on dayshift asked them to help hold the patient so the CNA could provide care.
2. The patient who is alert and oriented times 3 screaming like we lit her pants on fire for everything under the sun, but when she needs to get to the bathroom; then and only then will she use the call light. said patient also tried to bite me when we were providing care.
3. the patient who gave me a talking to, because i told her I wasn't able to stop my med pass to completely rearrange her room for her, every 10 minutes.
4. the family members who complain because the nurses speak too loud, however patient is hard of hearing
oh i could go on.
Spritenurse1210, BSN, RN
777 Posts
When I was working in LTC, we had a family member threaten to grab a shot gun and shoot up the facility because his mother had to wait an extra 10 minutes before we could assist her to the toilet. I didn't think about the liability issue with family helping with paitent care.