Published
I was recently surfing the net and came across the following web page -- http://www.pcpediatrics.net/officestaff.html
As I read the bios of the office staff I couldn't help but notice that they referred to medical assistants as nurses. I've been under the impression that the only people who could use the title 'nurse' are LPN's or RN's. Also, I was wondering if it is legal for a medical assistant to do telephone triage. What are your thoughts?
willie & BeachNurse-I still can't see the change. I clicked on Ryan's link and then hit the refresh button, but it still refers to the people at the botom of the page as "nurse". What's up with that anyway? Shouldn't the professional staff-i.e.the ONE RN who actually works there-be listed BEFORE the clerical staff? Anyway, guess I'll just have to take your word for it about the change, but it's driving me crazy not to see the change for myself!! (not a far ride, I might add!!).
When I click on the link, it still shows their title's as "nurse". I even hit the home button on their site and reentered the "staff" through the home page. Their title still shows "nurse". I have a hard time believing this was an oversight, it's misinforming the public. It's also saving the practice from having to pay a nurse's salary.
I contacted the board of nursing. In viewing their "nurse practice act", there are several issues to be addressed. I wonder if these nursing assistants are aware that THEY can be fined for this misrepresentation? The link to the contact form for the Utah Board of Nursing is below.
You know, this really irritates me. I can't help but wonder how common this practice is in medicine. We sit here and argue amongst ourselves over education and titles, yet there are those out there who are clearly misrepresenting us that we KNOW lack the education or title. If this type thing is allowed to continue, it could have a very negative impact on the future of our profession. It clearly prevents the nursing shortage from benefiting us, as we are being substituted. I emailed the doc and let him know that I was aware several had contacted him, yet the problem had not been corrected. I also let him know that I've contacted the BON and that, according to the "nurse practice act", what he is doing is subject to fines. I imagine I will get a nice reply
I can see where a physician, even a hospital, could be tempted to do this with the current nursing shortage. Perhaps if we put the heat on the MD's to abide by the standards, we can finally get some publicity. We seem uncapable of being heard, but if doctors start going public over the inability to find QUALIFIED personnel, then someone will listen. There's more than one way to skin a cat..or is that a rat?? oh well you get my point..lol
WE DID IT!!!!!
The website is now changed and refers to all but the RN as "medical assistant". The telephone triage "nurse" is now doing "Telephone Information" and has been "trained by the provider staff to call back patients and answer simple medical questions. She consults with the provider staff frequently and is directly supervised by them."
ONE STEP AT A TIME!!!
Can you imagine what a force we'd be if we ALL stood united?-all 2.5M+ of us!!!!
nurs4kids-same thing happened to me and it was making me crazy because everyone was saying it was changed. Even when I hit the refresh button it wouldn't change. But I went offline for a while and then tried again, and I found the changes. Try it and it should work.
PS: I don't acually understand "cookies"- but i think you're right!
RNPD
255 Posts
I also received the same message from Dr Armstrong this evening. However, the website has not yet been changed and I again emailed him to point out yet again his "unfortunate oversight". I also mentioned that he might want to check into the legality of having an unlicensed person do telephone triage, as I believe it is a duty of a licensed nurse. Will keep you posted! I intend to keep harrassing this man until the site is actually changed.
But it seems as if we educated someone today! Maybe we can change the world-one small step at a time!