Please help! I am an RN of 2 years now and a frequent problem I am having is being dismissed by patients on my med/surg unit. More than 90% of my patients are very happy with the care I provide, however about 5% will dismiss me at some point. Things I have tried to prevent this from occurring are:
Good eye contact
Attentive listining
Backing off when Pt is not ready to hear what I have to say/educ them on
as well as safe nursing practice.
Can anyone help me with any tips to prevent this from happening so often?