How do you deal with a rude co-worker?

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A fellow nurse got screamed at over the phone by an on-call MD for calling with a request for a STAT order. This particular MD is known to go on "rampages" on the nurses far too often.

The situation got us talking about how we deal with him one nurse said she bangs the phone on the desk until the yelling stops, one just hangs up and calls back, one will hang up and call any other on-call regardless of if a consult is written if necessary, one will just continue to say "Dr.__, Dr.__, Dr.__..." until he stops yelling.

Figured I'd ask here as I was curious as to how others deal with rude co-workers...

Specializes in Operating Room.
I wonder when docs begin to think that bad behavior is okay? They clearly are not allowed by nurses to behave that way as interns or residents, right?
I do find for the most part that most of the doctors coming up today make an effort not to be rude..and if one slips through the cracks, usually he or she gets put in their place pretty quickly.

Things are improving, slowly but surely. That's why is doesn't do any good for nurses to tolerate this stuff.

kill him with kindness :) Not only does this make you the better person, but he will feel pretty stupid for being an ass if you are constantly nice to him.

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