How can I comfort the crying patient?

Nurses General Nursing

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As a new nurse in LTC, I've come across several residents who get bouts of crying and feeling down and alone and helpless. Some have dementia, some are just physically disabled and mostly realize their situation.

It breaks my heart to see them so depressed and crying, and usually I'm passing meds and can't stop and take the time that I would like to, because I do love these residents and care about them, even if tomorrow some will not remember that they cried all day the day before.

I'm not really good with words, so does anyone have some suggestions of what I can say or do to comfort them, even briefly, and let them know that I still care even though I'm on the med cart?

Alot of times, they don't even know why they are sad and crying, or they want to go home (when really they no longer have a home), or a stroke survivor who is crying because they can't communicate anymore, or someone who is obsessing, or one who feels neglected and unloved.

What can I do to comfort them, dementia or not?

Thank you!

Specializes in Nursing Ed, Ob/GYN, AD, LTC, Rehab.

With dementia pts I have found that if there is crying because of confusion its best to address the sadness with a caring touch and comforting hug then getting them involved with an activity or project so they can feel a sense of purpose and belonging and usually the confusion will disappear for the time being.

I have also found that memory support such as looking at old photo albums or reading old letters etc is a great way to bring a sense of self back to a person who is loosing and forgetting so much.

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