You Could Have Gagged Me With A Gallup Poll!!!

Nurses General Nursing

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I work at a medium sized hospital that belongs to a huge corporation.For anonymity sake I wont say much more than that because I believe several of my sisters in scrubs also post here.I think many of you will know what company I am talking about when I finish.

We took (mandatory) part in as survey conducted by Gallup early this year,just as we have for several years past.The questions sample like this

"do you feel like someone at work cares about you or values your opinion?"

The grid of answers to the questions was very negative throughout the facility,so each individual unit had mandatory meetings with the unit manager and vp of nursing,just for them to tell us that we had ALL misinterpreted the questions and answered them wrong. We were then coached on how to answer the questions and told that the poll will be repeated.

Now.I am a patient person and I consider myself to be a good nurse,but when you ask me if it sucks, I am going to tell you if I think it does.

I can see through my manager saying that "we appreciate the good quality care that the team provides our patients" when she really means to say"you all are going to run your behinds off,work short with long acuity,and I don't want to hear about it"

So,i am again going to speak my heart during this poll,fat lot of good it does.

Do any of your hospitals use this Gallup poll, and what do you think of it?

one hospital i worked at did a similar thing it was callet Press Ganey survey. most ridiculous thing we ever done some departments got prizes for giving "right " answers and little complaining. any wrong answers or complaints were totally ignored!

ahh, the lovely employee satisfaction survey...

at the hca facility where i work, it is in full swing. in the past 17 days, i have counted 7 emails, daily phone calls at home with a recording, and numerous posters plastered all over the facility encouraging us to take the survey. i took the survey for 6 years straight, expressing the inexcusable short-staffing conditions, etc, yet nothing has been done to address these concerns. i have refused to continue to take the survey, since no positive results were seen. and interestingly enough, although the suvey is "anonymous", my manager knew that i had or had not taken it! if it is voluntary, then why all the harassment to take it? could it mean they don't get their bonus? money is almost always the driving force behind these schemes to get their employees "engaged"...don't fall for it! your voice doesn't count, otherwise, you would see improvement of the conditions so many of us express concern about on these surveys. actions speak louder than words - what are the actions you are seeing from your management? we should all boycott these silly surveys - this action will speak much louder than what we say on them!

fellow nurses, we have so much power if we stand together and fight for our and our patients' rights...

Yep,

we've done the Gallup poll but never had the results or the "talking-to" that you have had.

Specializes in Health Information Management.

Asking employees for their opinions and then coaching them into the right answers or yelling at them for "bad attitudes" - that's the most ridiculous, appalling load of crap I've encountered all day (and my kid pooped in the tub tonight)!

Not only is it unethical, it's STUPID! How short-sighted do you have to be? If you don't do things to improve the problems, you'll just get crummy results or nil participation year after year! Employee aren't brainless, for heaven's sake! They don't care what stupid speech you make once a year thanking them for their efforts, they care about whether management makes an effort to turn around staffing so that people aren't kept hopping with no bathroom break each night or to cut back on unnecessary expenses like redecoration of offices and conference rooms and mass production of beautiful color renditions for every possible report!

Ugh. How can anyone ever gather reliable data with that kind of stuff going on? I would be furious if I found out that was happening on a survey from which I was supposed to glean meaningful information! Oh yes, employee coaching and intimidation really helps to solve so many problems....

Specializes in ICU, ER, EP,.

ugh. how can anyone ever gather reliable data with that kind of stuff going on? i would be furious if i found out that was happening on a survey from which i was supposed to glean meaningful information! oh yes, employee coaching and intimidation really helps to solve so many problems....

lol, sorry but the suits do not want the data or the changes you wish to see. they pay for good numbers to go public with for a pr campaign.

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