1. Dear Mrs. Deceased...
    Wed Jul 17, 8:33 AM ET

    LONDON (Reuters) - A British bank said on Tuesday it had apologized to a man after sending a letter to his dead wife that began "Dear Mrs. Deceased."

    A spokesman for Egg, a bank which operates on the Internet, said one of its employees had mistakenly entered "Deceased" on a form letter in place of the woman's name.

    "What happened was, due to a clerical error -- that's just a manual input error -- the wrong details were entered on a piece of correspondence," said spokesman Mark Maguire.

    "We were sending a piece of correspondence to her husband about wrapping up her accounts...There was a mistake on the form, which referred to her as Mrs. Deceased."

    "Obviously it's a very unfortunate, isolated error and we've apologized to the customer," he said. "It's something which we obviously regret."
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    About kelligrl

    Joined: Jan '02; Posts: 347


  3. by   l.rae
  4. by   thisnurse

    wonder if anyone teased the employee who did that one
  5. by   TaraER-RN
    oh would really suck to be the person who typed that!