How are you supposed to answer the phone? - page 3
We are supposed to answer the phone as thus: "Good morning (what ever time of day it is), G_____ Elder Care, Home of the best care ever, M______C______, This is so and so, how might I help you... Read More
Nov 11, '02Occupation: Hospice clinical director Joined: May '02; Posts: 2,873; Likes: 26Non-hectic night: "ER, fab4fan"
Hectic night (i.e., most nights): "ER"
Nov 11, '02Joined: Jul '02; Posts: 3,872; Likes: 18Just my dept, name and title. That way they know if they're talking to an aide, clerk or RN. No other nicey-nice crap.