Dilemma today regarding an undesirable patient - page 2

We have a frequent flyer that many of us think has undiagnosed Munchausen's. He came in tonight with pain and had injections ordered. He has, in the past, attempted to kiss me, so I refused to... Read More

  1. by   rn/writer
    Quote from TazziRN
    I talked with my manager today, and she liked the suggestion about coming up with a game plan for all of us to follow. She backed me up about last night, along with my teammate, and she is going to talk with the other managers, social services, risk management, and the PMD to try and get something done. I told her that if it was anything overt, I would have no problem telling him to knock it off, but it's subtle enough that if I were to confront him he could very easily claim to have just been shifting position in bed, etc. It was a relief to hear her say that we have her support, and that she's going to try and help find a workable solution.
    When our kids would do things that just "toed the line," our practice was to move the line. In this case, you can do proactive things like cover him with a towel or a sheet and tell him right up front that you won't stand for any funny business. Call him out and stick to your guns. Be very clear about what is and isn't acceptable.

    And, as difficult as it may be, try to keep your response matter of fact. NO emotional payoff for this guy.

    I'm glad to hear that management will back you on this.