For Workman's Comp Case Managers - what is the average travel per week/case load?

funnygirl_rn2 · Feb 4, 2006

Hoping someone is able to answer the above question soon, I honestly don't know what is considered sufficient or too much regarding the territory, mileage, case load etc. This is a new experience for me & wanted helpful advice.

Thanks!

lyv33 · Feb 5, 2006

Hi. I recently interviewed with a company for a case mgt position (workers' comp). Just wanted to know what some of your weekly mileage consists of.
I was told that the weekly travel for this position could be between 600-800 miles per week depending on how many cases you have to see & their location. They said one week you may put in a 60 hr week & the next week, may be miminal travel due to all the cases you might have seen the previous week. The territory is the entire state.
Also, what is a normal case load? I was told 20 (some may have to been seen weekly, every other week or monthly). It is a Mon-Fri position.
How does this sound to the seasoned case managers? Don't know if this means constant travel & coming home doing lots of paperwork?
Any info greatly appreciated. Thanks!

I don't think there is a "normal" case load. The case load will go up and then go down. It's like a yo-yo. I would think that after you are established that probably 20-30 files would be average. With my job we have to generate our own hours. Which means that we have to maximize our billing opportunities. We aren't paid from 8 a.m. to 5:00 p.m. We bill for the hours that we generate. We bill for the minutes on the phones, the time it takes to type correspondence, travel time, visit time with claimant or MD, etc. One of my associates billed 80 hours last week and occasionally bills 90 hours for a week. It really depends on your case load and how active the files are. Of course if you are eager and aggressive you can generate activity on the files. Hope this helps some. The mileage sounds about right also depending upon activity of files.

funnygirl_rn2 · Feb 5, 2006

I don't think there is a "normal" case load. The case load will go up and then go down. It's like a yo-yo. I would think that after you are established that probably 20-30 files would be average. With my job we have to generate our own hours. Which means that we have to maximize our billing opportunities. We aren't paid from 8 a.m. to 5:00 p.m. We bill for the hours that we generate. We bill for the minutes on the phones, the time it takes to type correspondence, travel time, visit time with claimant or MD, etc. One of my associates billed 80 hours last week and occasionally bills 90 hours for a week. It really depends on your case load and how active the files are. Of course if you are eager and aggressive you can generate activity on the files. Hope this helps some. The mileage sounds about right also depending upon activity of files.

Lyv33 - thanks so much for replying. I do appreciate all the information that you gave me. It gave me a better perspective regarding the position. Again, thanks.